Casidy Torres
Greeley,CO
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise.
Skilled Dog Groomer with broad experience in grooming various breeds, ensuring safety and comfort during every process. Strong knowledge of breed-specific grooming techniques and understanding of dog behavior. Displayed ability to manage difficult dogs effectively while maintaining high standards of cleanliness and professionalism. Consistently recognized for building strong relationships with clients, leading to repeat business and positive reviews.
Overview
7
7
years of professional experience
Work History
Dog Groomer
Woofstock
La Salle, Colorado
12.2023 - Current
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Ordered additional supplies as needed to maintain adequate stock levels.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Organized promotional events such as adoption drives or fundraisers that benefit local animal shelters.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Delivered excellent service to pet owners to drive repeat business.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Bathed large number of animals during each shift.
- Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Cared for pets during owners' absences.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Walked animals outside to avoid accidents in play areas or bedding.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Walked dogs while enforcing good behavior and manners.
- Promoted optimal animal health by feeding and watering on regular schedule.
Dog Groomer
Kitty’s Dog Spa
Windsor, CO
06.2021 - 10.2022
- I bathed and groomed 10 dogs a day.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Delivered excellent service to pet owners to drive repeat business.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
Dog Groomer
Patch of heaven boarding and grooming
Miles City, Montana
05.2018 - 05.2020
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Supervised apprentice groomers during daily operations.
- Ordered additional supplies as needed to maintain adequate stock levels.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Attended training seminars or conferences related to pet care industry topics.
- Organized promotional events such as adoption drives or fundraisers that benefit local animal shelters.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Delivered excellent service to pet owners to drive repeat business.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Bathed large number of animals during each shift.
- Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Cared for pets during owners' absences.
Education
Windsor High School
Windsor, CO05-2020
Skills
- Relationship Building
- Nail clipping
- Knowledge of cutting methods
- Facility policies and procedures
- Customer Service
- Grooming best practices
- Marketing and promotion
- Grooming and bathing
- Sanitation Practices
- Tool sanitation methods
- Price Negotiation
- Safety precautions and measures
- Verbal and written communication
- Breed and species knowledge
- Pet waste removal
- Fur cutting techniques
- Appointment Scheduling
Timeline
Dog Groomer
Woofstock
12.2023 - Current
Dog Groomer
Kitty’s Dog Spa
06.2021 - 10.2022
Dog Groomer
Patch of heaven boarding and grooming
05.2018 - 05.2020
Windsor High School
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