Casie Baker
Belleville,IL
Summary
Dynamic customer service professional with a proven track record at Casey's General, excelling in active listening and critical thinking. Recognized for swiftly resolving customer complaints and enhancing team efficiency through meticulous organization and safety practices. Committed to fostering a positive work environment while delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Casey's General
02.2024 - 05.2025
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Arby's Restaurant
11.2022 - 07.2023
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Popeyes
08.2019 - 06.2022
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate Of Business Administration - Management
Southwestern Illinois College
Belleville, ILBelleville West Township Highschool
Belleville, IL05.2020
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Casey's General
02.2024 - 05.2025
Team Member
Arby's Restaurant
11.2022 - 07.2023
Team Member
Popeyes
08.2019 - 06.2022
Associate Of Business Administration - Management
Southwestern Illinois College
Belleville West Township Highschool
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