Casie Norris
Calhan
Summary
Versatile Healthcare professional offering 29 years of experience in fast-paced settings. Positive and upbeat Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional. Experienced Medical Assistant with knowledge of medical regulations and policies. Efficiently schedules appointments for medical consults, authorizations from insurances and records patient insurance information. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Robust history of accurately documenting patient health information and collecting vital signs.
Overview
29
29
years of professional experience
1
1
Registration/Certification
1
1
CPR Certified
Work History
Surgery Scheduler
Colorado Center Of Orthopaedic Excellence
01.2023 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Verified insurance coverage and obtained pre-authorizations.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Maintained accurate records for billing purposes, ensuring proper reimbursement from insurance carriers and patients alike.
Registered Medical Assistant
Exceptional Care For Women
03.2022 - 01.2023
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history over 25 year.
Registered Medical Assistant
Eastern Plains Medical Clinic Of Calhan
11.2015 - 11.2021
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Proficient in ECW, Microsoft 365, Allscripts, Excel
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Scheduled appointments with specialists on behalf of clients.
- Obtained prior authorization for medical consults, surgical procedures, long-term care, and DME.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Assisted clients in locating resources that accepted various insurances.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Trained several staff members on referral and intake process.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed medication authorizations through insurance company's
- Anticipate potential problems/complications with provider schedule and workflow.
- Maintained detailed records of test results by entering data and patient information into computer.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic environment over 20 years
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered immunizations and injectable medications as ordered by provider.
- Prepared lab specimens for diagnostic evaluation.
Registered Medical Assistant
Parkview Medical Center
01.2009 - 10.2015
- Performed in Internal Medicine, Family Practice, and Orthopedics.
- Specialties floated for were Neurology and Gastroenterology.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Performed in ECW, Microsoft 365, Allscripts, Excel, CoverMyMeds and GreenWay
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Scheduled appointments with specialists on behalf of clients.
- Obtained prior authorization for medical consults, surgical procedures, long-term care, and DME.
- Accurate performance with surgery scheduling.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Assisted clients in locating resources that accepted various insurances.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Trained several staff members on referral and intake process.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Documented vital signs and health history for patients in clinic for 40+ patients.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Ordered prescription refills on behalf of existing office patients.
- Giving common injections for immunization and treatment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Basic medical assistant daily tasks according to specialty.
- Splinting and casting for 3 years.
Education
Associate of Science - Medical Assisting
PPI Health Career School
Colorado Springs, CO12.1996
Skills
- Medical office administration
- Vital signs monitoring
- Splinting and casting
- Patient Scheduling
- Software: ECW, Microsoft, Excel, Allscripts
- Referral process in its entirety
- Decision Making
- Self-Motivated
- Patient customer service/relations
- TeleHealth communication
- Patient Assessments
- Diagnostic equipment expertise
- Chronic disease management
- Simple dressings and wound care
Certification
- RMA - Registered Medical Assistant : American Medical Technologists: Exp: 4/2024
- CPR - Certified: American Health Care Academy: 06/08/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Work-life balanceCompany CultureWork from home optionPaid time offPaid sick leave401k matchTimeline
Surgery Scheduler
Colorado Center Of Orthopaedic Excellence
01.2023 - Current
Registered Medical Assistant
Exceptional Care For Women
03.2022 - 01.2023
Registered Medical Assistant
Eastern Plains Medical Clinic Of Calhan
11.2015 - 11.2021
Registered Medical Assistant
Parkview Medical Center
01.2009 - 10.2015
- RMA - Registered Medical Assistant : American Medical Technologists: Exp: 4/2024
- CPR - Certified: American Health Care Academy: 06/08/2024
Associate of Science - Medical Assisting
PPI Health Career School
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