Casie Oldenhoff
Mauston
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
31
31
years of professional experience
Work History
Assistant Manager
Monkey Business
Minaqua
06.2017 - 06.2025
- Coordinated daily operations to enhance team efficiency and service quality.
- Developed training programs for new staff to ensure consistent performance standards.
- Managed inventory levels, ensuring timely restocking and organization of products.
- Demonstrated exceptional organizational skills to enhance team efficiency and workflow.
Caregiver
Innovative healthcare
Rhinelander
09.2018 - 07.2023
- Assisted clients with daily living activities and personal care.
- Monitored client health and reported changes to healthcare professionals.
- Developed individualized care plans in collaboration with families and staff.
- Administered medications according to prescribed schedules and guidelines.
- Provided emotional support and companionship to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
- Coordinated transportation for clients to medical appointments and social events.
- Trained new caregivers on procedures, safety protocols, and client care techniques.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Caregiver
Nicolet Staffing
Rhinelander
05.2016 - 07.2019
- Assisted clients with daily living activities and personal care.
- Developed individualized care plans in collaboration with families and staff.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Provided emotional support and companionship to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
- Coordinated transportation for clients to medical appointments and social events.
- Trained new caregivers on procedures, safety protocols, and client care techniques.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Caregiver
Staffing edge
Johnson Creek
03.2009 - 05.2016
- Provided emotional support and companionship to enhance client well-being.
- Assisted clients with daily living activities and personal care.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Maintained a clean and safe environment for clients at all times.
- Coordinated transportation for clients to medical appointments and social events.
- Trained new caregivers on procedures, safety protocols, and client care techniques.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Caregiver
Homes For Independent Living
Fort Atkinson
04.2009 - 05.2011
- Assisted clients with daily living activities and personal care.
- Monitored client health and reported changes to healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Administered medications according to prescribed schedules and guidelines.
- Maintained a clean and safe environment for clients at all times.
- Coordinated transportation for clients to medical appointments and social events.
- Trained new caregivers on procedures, safety protocols, and client care techniques.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
CNA
Blackhawk Senior Residence
Fort Atkinson
05.1995 - 07.2006
- Assisted residents with daily living activities and personal hygiene.
- Collaborated with interdisciplinary teams to support resident care plans.
- Monitored vital signs and reported changes to nursing staff.
- Administered medications as prescribed under supervision of registered nurses.
- Maintained cleanliness and order in resident living areas and common spaces.
- Trained new staff on caregiving procedures and safety protocols.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Documented patient information accurately in electronic health records.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
Caregiver
Trinity healthcare
Johnson Creek
07.1998 - 08.2004
- Assisted clients with daily living activities and personal care.
- Monitored client health and reported changes to healthcare professionals.
- Developed individualized care plans in collaboration with families and staff.
- Administered medications according to prescribed schedules and guidelines.
- Provided emotional support and companionship to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
- Coordinated transportation for clients to medical appointments and social events.
- Trained new caregivers on procedures, safety protocols, and client care techniques.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Caregiver
Wovenhearts
Jefferson
07.1994 - 11.1996
- Assisted clients with daily living activities and personal care.
- Provided emotional support and companionship to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Developed individualized care plans in collaboration with families and staff.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Trained new caregivers on procedures, safety protocols, and client care techniques.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained a clean and safe environment for clients at all times.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Education
High School Diploma -
Nicolet College
Rhinelander 09-2019
Cna - Health Care
Matc
Fort Atkinson, WI05-1996
Skills
- Team leadership
- Employee training
- Inventory management
- Customer service
- Workplace organization
- Process improvement
- Conflict resolution
- Time management
- Care plan development
- Medication administration
- Client monitoring
- Health and safety
- Communication skills
- Compassionate care
- Problem solving
- Decision-making
- Policy enforcement
- Corporate social responsibility
- Goal setting
- Recruitment and hiring
- Project management
- Compliance
- Workload management
- Operations management
- Strategic thinking
- Team collaboration
- Problem-solving
- Staff training and development
- Sales reporting
- Staff development
- Reporting and documenting
- Vendor relationship management
- Sales growth
- Employee performance evaluation
- Employee supervision
- Coaching and mentoring
- Retail operations
- Business administration
- Project management abilities
- Workplace safety compliance
- Performance reviewing
- Microsoft office expertise
- Policy administration
- Employee engagement
- Employee performance evaluations
Accomplishments
I have many certifications of classes I took throughout the years
References
References available upon request.
Timeline
Caregiver
Innovative healthcare
09.2018 - 07.2023
Assistant Manager
Monkey Business
06.2017 - 06.2025
Caregiver
Nicolet Staffing
05.2016 - 07.2019
Caregiver
Homes For Independent Living
04.2009 - 05.2011
Caregiver
Staffing edge
03.2009 - 05.2016
Caregiver
Trinity healthcare
07.1998 - 08.2004
CNA
Blackhawk Senior Residence
05.1995 - 07.2006
Caregiver
Wovenhearts
07.1994 - 11.1996
High School Diploma -
Nicolet College
Cna - Health Care
Matc