Casie Watkins
MULDROW,Oklahoma
Summary
Driven Patient Dining Associate Supervisor with a proven track record at Morrison Healthcare, enhancing dining experiences through meticulous order accuracy and food safety knowledge. Excelled in team leadership and customer service, fostering strong client relationships and ensuring timely, high-quality meal delivery. Demonstrated reliability and a strong work ethic, significantly improving service standards and operational efficiency.
Overview
14
14
years of professional experience
Work History
Patient Dining Associate Supervisor
Morrison Healthcare
11.2018 - 07.2024
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Monitored dining room inventory and replenished as necessary.
Caregiver
Homeinstead Senior Care
05.2015 - 10.2018
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported clients to and from medical appointments with safety and efficiency.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Cashier / Customer Service Manager
Walmart
04.2010 - 09.2011
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Ozark High School
Ozark, AR05.2001
Skills
- Excellent customer service
- Strong Work Ethic
- Reliability and punctuality
- Food safety knowledge
- Order taking accuracy
- Professional Appearance
- Hospitality service expertise
- Food safety understanding
- Timely food delivery
- Customer Service
- Time Management
- Reliability
- Team Leadership
- Food Safety
- Safe Food Handling
Timeline
Patient Dining Associate Supervisor
Morrison Healthcare
11.2018 - 07.2024
Caregiver
Homeinstead Senior Care
05.2015 - 10.2018
Cashier / Customer Service Manager
Walmart
04.2010 - 09.2011
High School Diploma -
Ozark High School