Self-Driven, motivated, and dedicated team leader possessing outstanding time management and documentation abilities, with several years of experience in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Hollister
04.2018 - 10.2026
Joined company as a Sales Associate in 2018. as a Sales Associate
Promoted to Keyholder in 2022
Promoted to Assistant Manager in 2024
Managed daily opening, recovery, and closing tasks, and supervised sales floor during peak traffic and closing shifts.
Supported store operations by implementing brand standards and visual merchandising guidelines to enhance customer experience.
Created reports on sales trends, inventory levels, and KPIs, delivering actionable insights to team for informed decision-making.
Mentored newly hired employees on brand knowledge and partner relationships, fostering a collaborative team environment.
Seasonal Sales Associate
Journeys/Queens Center Mall
Queens , NY
10.2017 - 12.2017
Guided customers in footwear and apparel selections, tailoring recommendations for sizes, styles, and accessories to enhance shopping experience.
Restocked merchandise to sales floor and organized product displays to improve visibility and accessibility for customers.
Intern
Ladders For Leaders Program/Neighborhood Housing Services of Queens CDC, Inc.
New York, New York
07.2017 - 08.2017
Utilized Microsoft Excel to accurately enter and manage case information in housing program databases and spreadsheets
Collaborated with neighborhood housing staff on resident intake and program support to streamline processes
Distributed program materials for Queens housing education events, attended sponsor events, and drafted media advisories and editorial opinions to promote events
Contributed to various projects during summer internship to enhance program effectiveness
Education
Associates Degree - Liberal Arts Journalism
LaGuardia Community College CUNY
Queens, NY
06-2024
High School Diploma -
Richmond Hill High School
Queens, NY
06-2017
Skills
Microsoft Office
Problem Solving
Leadership
Communication
Public Speaking
Active Listening
AWARDS
Social Justice Leader Award
Timeline
Assistant Manager
Hollister
04.2018 - 10.2026
Seasonal Sales Associate
Journeys/Queens Center Mall
10.2017 - 12.2017
Intern
Ladders For Leaders Program/Neighborhood Housing Services of Queens CDC, Inc.