Caspien Liposec
Long Beach,CA
Summary
Assistant Store Manager with a proven track record at Aldi, excelling in customer service and staff training. Successfully implemented new cleaning and inventory management processes, reducing waste and enhancing operational efficiency. Known for adaptability and fostering positive team dynamics, ensuring high-quality customer experiences while maintaining a safe and organized environment.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Aldi
12.2019 - Current
- Trained and mentored team members on effective customer service techniques.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Style Associate
Target
08.2017 - 11.2019
- Read and followed planograms to refresh the look of designated departments.
- Collaborated with security departments to maintain loss numbers and prevent theft.
- Supported daily operations on busy days by managing cash register transactions and ensuring a positive “last interaction” with customers.
- Adapted quickly to new technology for processing orders, returns and exchanges, streamlining workflow efficiency.
Team Member
Ups Store
07.2014 - 07.2016
- Assisted customers with shipping, printing, and packaging needs, ensuring satisfaction and prompt service.
- Operated various equipment for printing and shipping tasks, maintaining safety protocols and efficiency.
- Assisted manager with keeping accurate records of transactions, balancing books and tracking financials.
Education
High School Diploma -
Irvine Valley College
Irvine, CASkills
- Customer service
- Money handling
- Staff training and development
- Task delegation
- Employee scheduling
- Adaptability and flexibility
Timeline
Assistant Manager
Aldi
12.2019 - Current
Style Associate
Target
08.2017 - 11.2019
Team Member
Ups Store
07.2014 - 07.2016
High School Diploma -
Irvine Valley College