Cassandra Adams
Casselberry,FL
Summary
- Team player with a vibrant personality and extensive experience working in high-volume restaurant environments. Ability to maintain a professional, calm, and efficient demeanor at all times.
- Self motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate an enjoyable experience.
Overview
6
6
years of professional experience
Work History
Server
First Watch
05.2024 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Texas Roadhouse
08.2023 - Current
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.
Server
First Watch
04.2022 - 07.2023
- Bussed, cleaned, and set multiple tables to ensure quick turnover and increase the number of covers every hour
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness
- Seated guests at tables with courtesy, providing menus, and accurately recording drink orders.
Server
Papa Bees
06.2018 - 02.2022
- Ensured customer satisfaction by promptly responding to orders and requests for entertainment
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Took credit card, cash, and gift certificate payments and gave cash transactions change.
Education
High School Diploma -
Center Academy
01.2005
Skills
- Customer service
- Communication skills
- High-volume dining
- Team standards
- Food preparation and safety
- Point of sale knowledge
Timeline
Server
First Watch
05.2024 - Current
Server
Texas Roadhouse
08.2023 - Current
Server
First Watch
04.2022 - 07.2023
Server
Papa Bees
06.2018 - 02.2022
High School Diploma -
Center Academy
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