Cassandra Alarcon
Houston,TX
Summary
Skilled in organization and bilingual communication, adept at managing time efficiently and handling telephone inquiries with professionalism. Achieved significant improvements in order processing speed and accuracy, showcasing a commitment to excellence and results.
Overview
3
3
years of professional experience
Work History
Receptionist
Houston Freightliner, Western Star
12802 Crosby Freeway
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Curbside
HEB Grocery Store
2300 N Shepherd Dr, Houston, TX 77008
05.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
Cashier
Pappas BBQ
10810 Eastex Fwy Houston, TX 77093
11.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teller
A1 Check Cashing
1006 Federal Rd, Houston, TX 77015
07.2021 - 11.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
C.E King High School
11433 East Sam Houston Pkwy N, Houston, TX 7704405.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Bilingual
Timeline
Receptionist
Houston Freightliner, Western Star
10.2023 - Current
Curbside
HEB Grocery Store
05.2022 - 07.2022
Cashier
Pappas BBQ
11.2021 - 03.2022
Teller
A1 Check Cashing
07.2021 - 11.2021
High School Diploma -
C.E King High School