Cassandra Alexander
Greenwell Springs,LA
Summary
Highly skilled and goal-driven Claims Adjuster with 4 years of experience in examining damages to people/property, determining monetary values, compiling claim reports, efficiently working PIP claims, arbitration, and litigation. Adept at submitting detailed appraisals, consulting with specialists, and ensuring regulatory compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Genoteq Claims/Inshur
07.2020 - 07.2024
- Conducted claim reports by gathering information from sources during investigation, ensuring 100% accuracy consistency
- Conducted thorough investigations to determine coverage and liability by taking statements, reviewing police reports and damage photos, as well as contacting adverse carriers to report claims and obtain liability decision to prepare for subrogation if applicable.
- Reviewed damage photos, online appraisals, and estimates by confirming they align with facts of loss, ensuring we only paid for damages pertaining to this accident.
- Determined total losses by reviewing total loss reports, extended settlement offers and paid out accordingly, ensuring all needed documentation was correct, and vehicle was taken care of as needed.
- Reviewed medical bills for New York PIP Claims, and requested IME's/Peer Reviews as needed to ensure claimed injuries are related to the accident, and are medically necessary to prevent paying out unnecessary expenses.
- Worked Arbitration and Litigation hearings by reviewing suits, submitting settlement offers and counteroffers, ensuring 100% accuracy consistency.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
Assistant Manager
First American Bank
01.2016 - 04.2020
- Cash handling, customer service, transfer calls, auditing, opening new accounts, obtaining correct documentation.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Central High School
Insurance License in Property and Casualty Adjuster -
Insurance School of Louisiana
Baton Rouge, LASkills
- Teamwork
- Claims Investigation
- Claims Processing
- Advanced oral and written communication skills
- Caseload Management
- Insurance policy coverage knowledge
- Damage Assessment
- Auto Damage Estimation
- Settlement Negotiation
Certification
Louisiana Property and Casualty Adjusters License
Adjuster Licenses
Obtained the following Adjusters Licenses:
• Alabama
• Alaska
• Arizona
• Arkansas
• Connecticut
• Delaware
• Florida
• Georgia
• Idaho
• Indiana
• Kentucky
• Louisiana
• Maine
• Maryland
• Michigan
• Minnesota
• Mississippi
• Montana
• Nevada
• New Hampshire
• New Mexico
• New York
• North Carolina
• Oklahoma
• Oregon
• Puerto Rico
• South Carolina
• Texas
• Utah
• Vermont
• Washington
• West Virginia
• Wyoming
Timeline
Claims Adjuster
Genoteq Claims/Inshur
07.2020 - 07.2024
Assistant Manager
First American Bank
01.2016 - 04.2020
High School Diploma -
Central High School
Insurance License in Property and Casualty Adjuster -
Insurance School of Louisiana
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