Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Benitez

Finance Assistant
San Pablo,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Operations Manager

Cemillitas Photo Booths
01.2024 - Current
  • Reduced turnaround time for project completion through effective resource allocation and team management
  • Developed and implemented strategies to maximize customer satisfaction
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning
  • Implemented business strategies, increasing revenue, and effectively targeting new markets
  • Directed initiatives to improve work environment, company culture or overall business strategy
  • Calendar upkeep for events, owner and team dispatch
  • Manage Cemillitas business email - responding to 50+ emails on day to day basis

Finance Assistant - Fleet

BMW Financial Services
06.2022 - Current
  • Assisting multiple locations such as BMW Concord, Audi of Concord, BMW of San Rafael, MINI of Berkeley and Marin Subaru
  • Proactively identified potential risks within the organization''s finances, alerting management to concerns as needed
  • Tracked financial progress by creating quarterly and yearly balance sheets
  • Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs
  • Process credit applications to check eligibility, this includes working with private customer information such as address, credit check, social security verification
  • Complied with federal, state and company policies, procedures, and regulations

Warranty Administrator

BMW - Sunwise Automotive Group
06.2019 - 06.2022
  • Coding 50+ repair orders per day depending on service, recalls and specific warranty contracts
  • Focused on dollar amounts, tax amounts, percentages, assuring all is correct for future audits
  • Provided weekly and monthly status reports to service manager regarding claims.
  • Implemented effective communication strategies between departments, fostering a collaborative environment that improved overall workflow within the company

Business Development Lead

BMW - Sunwise Automotive Group
10.2018 - 06.2019
  • Building trust and rapport with clients/establishing long term relationships
  • Developed and implemented successful business development strategies to increase market share and revenue
  • Collaborated closely with cross-functional teams including finance, marketing, IT, providing guidance regarding business development
  • Monitored competitor activities closely in order to stay abreast of changes in pricing structures and product offerings
  • Improved client retention rates by addressing concerns promptly and implementing effective solutions tailored to their needs

Education

Associate of Arts - Communications

Southern New Hampshire University
Manchester, NH
06.2023 - Current

Skills

DBMS

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Timeline

Operations Manager

Cemillitas Photo Booths
01.2024 - Current

Associate of Arts - Communications

Southern New Hampshire University
06.2023 - Current

Finance Assistant - Fleet

BMW Financial Services
06.2022 - Current

Warranty Administrator

BMW - Sunwise Automotive Group
06.2019 - 06.2022

Business Development Lead

BMW - Sunwise Automotive Group
10.2018 - 06.2019

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Cassandra BenitezFinance Assistant