Summary
Work History
Education
Skills
Timeline
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Cassandra Benson

Minneapolis,MN

Summary

Dynamic leasing consultant with a proven track record at Career Strategies Inc, excelling in customer service and community engagement. Skilled in building rapport and ensuring compliance with fair housing regulations, I effectively facilitated smooth move-in.

Work History

Leasing Consultant

Career Strategies Inc
Minneapolis, MN
2020 - 2021
  • Assisted in property tours and showcased amenities to prospective residents.
  • Managed lease documentation and ensured compliance with company policies.
  • Responded to tenant inquiries, providing timely and accurate information.
  • Coordinated resident events to enhance community engagement and satisfaction.
  • Collaborated with maintenance teams to address resident service requests efficiently.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Direct Support Professional

Accra Care
Minneapolis, MN
2017 - 2020
  • Assisted clients with daily living activities to promote independence and personal growth.
  • Collaborated with healthcare teams to develop and implement individualized care plans.
  • Monitored client progress and provided feedback to ensure adherence to treatment goals.
  • Utilized communication technology to document client interactions and update care records.
  • Developed recreational activities tailored to client interests, fostering engagement and socialization opportunities.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Fron Desk Agent

Double Tree Hotel By Hilton
Minneapolis, MN
2022 - 2026
  • Assisted in managing daily front office operations to enhance guest satisfaction and service efficiency.
  • Coordinated staff schedules and training programs to ensure optimal coverage and performance standards.
  • Implemented hotel policies and procedures to maintain compliance with brand standards and regulations.
  • Monitored inventory levels of front office supplies, facilitating timely orders to support operational needs.

Night Auditor

Town Place Suites By Marriott
Minneapolis, MN
2020 - 2022
  • Conducted property audits, identifying discrepancies and recommending corrective actions.
  • Utilized reservation systems to maintain accurate room inventory and availability status.
  • Monitored security protocols during night shifts to ensure guest safety and compliance.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

Education

GED -

North Hennepin Community College
Minneapolis, MN
04-2026

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Community engagement
  • Relationship building
  • Interpersonal relations
  • Sales proficiency

Timeline

Leasing Consultant

Career Strategies Inc
2020 - 2021

Direct Support Professional

Accra Care
2017 - 2020

Fron Desk Agent

Double Tree Hotel By Hilton
2022 - 2026

Night Auditor

Town Place Suites By Marriott
2020 - 2022

GED -

North Hennepin Community College

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