Cassandra Brasi
Las Vegas
Summary
Results-oriented Nail Technician dedicated to enhancing client experiences through effective communication and exceptional service delivery. Delivered high-quality nail services that fostered referrals and repeat business while maintaining a clean and organized environment. Eager to expand career with new experiences in similar or other fields.
Overview
13
13
years of professional experience
Work History
Nail Technician
Good Vibes Nail Studio
Las Vegas
06.2018 - Current
- Oversaw business operations, enhancing client satisfaction through efficient service delivery. Managed client scheduling, optimizing service delivery and minimizing wait times. Maintained accurate bookkeeping and financial records to support operational integrity. Monitored product inventory to ensure availability of services and timely restocking. Executed professional nail services with attention to detail, delivering high-quality results to clients.
- Provided high-quality nail services using advanced techniques and tools.
- Maintained a clean and organized workspace to ensure client safety.
- Educated clients on proper nail care and maintenance practices.
Nail Technician
Lavish Nail Lounge
Las Vegas
08.2016 - 06.2018
- Provided high-quality manicures and pedicures to diverse clients.
- Maintained cleanliness and organization of workstations and tools.
- Collaborated with team members to ensure efficient service delivery.
Front Desk Agent
Caesars Palace Hotel And Casino
Las Vegas
07.2015 - 04.2016
- Greeted guests warmly upon arrival to ensure positive first impressions.
- Provided excellent customer service while upholding company policies.
- Resolved customer complaints promptly and courteously.
- Processed payments accurately and efficiently.
- Managed cash drawer responsibly throughout shift.
- Inputted guest information into computer system accurately and securely.
Front Desk Agent
Treasure Island Hotel & Casino
Las Vegas
12.2013 - 07.2015
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
- Processed payments, issued receipts, and ensured accurate billing for customer transactions.
- Posted charges, updated accounts and issued bills to departing guests.
- Entered and updated customer data in reservation systems to reflect room assignments.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Education
Graduate Certificate - Health And Life Coachng
Life Coach Institute
Las Vegas, NV09-2024
Licensed - Cosmetology
Cosmetology Instructor
Las Vegas, NV07-2023
Licensed Cosmetologist in The State of Nevada - Cosmetology
Euphoria Institute of Beauty Arts & Sciences
Las Vegas, NV01-2012
Skills
- Business operations
- Conflict resolution
- Financial management
- Effective communication
- Listening skills
- Team collaboration
- Time management
- Attention to detail
- Product knowledge
- Infection Control
- Solution Oriented
- Administrative skills
Other work/volunteer experience
- I also have 5 years working with the Department of Corrections. Mostly in administrative areas, as well as record keeping, inmate accounting and helping the inmates in a work release program to acclimate them to life outside of and after prison.
- I have volunteered with the Neon Muesum, a local farm and currently am a CASA Volunteer. CASA's work with foster children to ensure their needs don't fall through the cracks.
Timeline
Nail Technician
Good Vibes Nail Studio
06.2018 - Current
Nail Technician
Lavish Nail Lounge
08.2016 - 06.2018
Front Desk Agent
Caesars Palace Hotel And Casino
07.2015 - 04.2016
Front Desk Agent
Treasure Island Hotel & Casino
12.2013 - 07.2015
Graduate Certificate - Health And Life Coachng
Life Coach Institute
Licensed - Cosmetology
Cosmetology Instructor
Licensed Cosmetologist in The State of Nevada - Cosmetology
Euphoria Institute of Beauty Arts & Sciences