Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Cassandra Cabrera

Phoenix,AZ

Summary

My open mind and willingness to learn and develop have lead to greater opportunities, from teaching me patience, organization, and goal focused. My upbringing and cultural background have taught me to be resilient, kind and open.

Currently a full time student (online) working towards a degree in Business Economics with an emphasis in Biological Science. While completing this degree I have maintained a consistent full time job. While also developing a balance between work, education, and personal time.

Furthermore my experience in retail and in pursing higher education I have gained knowledge, a positive attitude, as well as being a patient but motivated team member.

With these skills I would be a great asset to any work environment, job position, and classmate.

Overview

4
4
years of professional experience

Work History

Floor Supervisor

Vans Off The Wall
Tempe, AZ
06.2021 - Current
  • Supervised and evaluated staff performance, providing feedback and guidance as needed.
  • Scheduled staff shifts and assigned duties to ensure efficient workflow.
  • Resolved customer complaints in a timely and professional manner.
  • Provided excellent customer service by responding promptly to inquiries from customers or team members.
  • Collaborated with other leaders to meet organizational objectives and goals.
  • Tracked sales data on a weekly basis to identify trends or patterns in customer behavior.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.

Floor Associate

Shoe Palace
Tempe, AZ
04.2020 - 06.2021
  • Greeted customers and answered their questions about product availability, prices, and use.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Moved with urgency to fulfill business needs.

Education

BBA - Business Economics/Biological Science

Arizona State University
Tempe, AZ
05-2026

High School Diploma -

South Mountain High School
Phoenix, AZ
05-2021

Associate of Science - Pre-Medicine Biological Science

Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ

Skills

  • Performance Improvements
  • Quality controls
  • Operations Management
  • POS systems operations
  • Customer Satisfaction
  • Team Leadership
  • Employee Motivation
  • Sales goal achievement
  • KPI Monitoring
  • Performance Coaching

Languages

Spanish
Limited

Affiliations

  • Well traveled- Lived in multiple Military Bases, traveled for personal gain and experience. Expanding my horizon.
  • JROTC- Leadership Team for Drill, Raiders in High School/ Currently in College
  • Caretaker for special needs brother. Taking part in his developmental skills (physical and mental). Learning ASL to further communicate.

Accomplishments

  • Promoted to sales associate to Floor Supervisor within less than a year, while being the youngest member on the team.
  • Took part in "GO TEAM" to open other stores in surrounding locations. Training future management and sales team, while keeping brand standards.

Timeline

Floor Supervisor

Vans Off The Wall
06.2021 - Current

Floor Associate

Shoe Palace
04.2020 - 06.2021

BBA - Business Economics/Biological Science

Arizona State University

High School Diploma -

South Mountain High School

Associate of Science - Pre-Medicine Biological Science

Maricopa Community Colleges - South Mountain Community College
Cassandra Cabrera