Cassandra Campos
Alpine,TX
Summary
Engaging bartender with a proven track record of enhancing guest experiences and resolving conflicts. Expertise in inventory management and maintaining health standards, ready to contribute to a positive and efficient bar environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Baartender
Kasey Hernandez/ Events
Marfa, TX
01.2024 - Current
- Work several events as they become available for different occasions.
Bartender
Railrosd Blues
Alpine, TX
06.2025 - 04.2026
- Mixed and served beverages following established recipes and customer preferences
- Maintained cleanliness of bar area, adhering to health and safety standards
- Assisted in inventory management, tracking stock levels of drinks and supplies
- Provided exceptional customer service, enhancing guest satisfaction through attentive interactions
- Adapted quickly to high-pressure environments during peak hours
- Engaged with customers to promote specials and upsell menu items
- Supported training of new staff on bar operations and drink preparation techniques
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Marfa Spirit Co.
Marfa, TX
07.2022 - 01.2025
- Collaborated with kitchen staff to coordinate food and beverage orders efficiently
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Bartender
World Famous Lost Horse Saloon
Marfa, TX
03.2022 - 03.2023
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Assisted with inventorying beverage stock and bar supplies.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Maintained cleanliness of bar area, adhering to health and safety standards
- Assisted in inventory management, tracking stock levels of drinks and supplies
- Provided exceptional customer service, enhancing guest satisfaction through attentive interactions
- Adapted quickly to high-pressure environments during peak hours
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender/Server
Hotel Saint George
Marfa, TX
08.2019 - 08.2022
- Crafted and served a diverse range of cocktails and beverages to guests.
- Maintained cleanliness and organization of bar area in high-traffic environment.
- Trained new staff on drink preparations and customer service standards.
- Collaborated with kitchen staff to provide seamless dining experiences for patrons.
- Implemented efficient workflow processes to minimize wait times during peak hours.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Handled cash transactions accurately, processing payments and balancing daily sales reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Education
Sul Ross State University
Alpine, TX05-2029
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Alcohol awareness
- Food service
- Drink preparation techniques
- Beverage preparation
- Classic cocktails
Certification
TABC Certified.
Timeline
Bartender
Railrosd Blues
06.2025 - 04.2026
Baartender
Kasey Hernandez/ Events
01.2024 - Current
Bartender
Marfa Spirit Co.
07.2022 - 01.2025
Bartender
World Famous Lost Horse Saloon
03.2022 - 03.2023
Bartender/Server
Hotel Saint George
08.2019 - 08.2022
Education
Sul Ross State University