Cassandra Castillo
Nashville,Tennessee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to communicate and complete tasks.
Overview
3
3
years of professional experience
Work History
Front Desk
Sleep Inn
2020.07 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
Cashier
Wendy's
2021.02 - 2021.04
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Early Childhood Education
Nashville State Community College
Nashville, TN05.2024
High School Diploma -
John Overton High School
Nashville, TN05.2022
Skills
- Professional demeanor
- Problem-solving abilities
- Attention to detail
- Task prioritization
- Adaptability and flexibility
- Positive attitude
- Customer service orientation
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Wendy's
2021.02 - 2021.04
Front Desk
Sleep Inn
2020.07 - Current
Associate of Science - Early Childhood Education
Nashville State Community College
High School Diploma -
John Overton High School
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