Cassandra Crites
St Peters,MO
Summary
I am dual rate supervisor with 10 years of diverse experience in a major casino. I am a people person with proven supervisory and client relations. I am a versatile leader and team player with distinguished track record and drive to run casino restaurant operations. I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Bartender
Ameristar Casino Resort Spa St. Charles
Saint Charles, MO
04.2014 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Dual Rate Supervisor
Ameristar Casino Resort Spa
Saint Charles, MO
04.2014 - Current
- Monitored staff performance to ensure adherence to company policies and procedures.
- Analyzed customer feedback to identify areas of improvement in service delivery.
- Maintained daily operations logs and tracked employee attendance records.
- Provided coaching and mentoring support to team members on an individual basis.
Server
Bandanas BBQ
O'Fallon, MO
02.2009 - 04.2014
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Education
Dental Assisting Certification - Dental Assisting
Everst College
Earth City, MO05-2014
High School Diploma -
Saint Charles Highschool
Saint Charles, MO05-2010
Skills
- Food Running
- Beverage Preparation
- Payment Processing
- Suggestive Selling
- Health codes compliance
Timeline
Bartender
Ameristar Casino Resort Spa St. Charles
04.2014 - Current
Dual Rate Supervisor
Ameristar Casino Resort Spa
04.2014 - Current
Server
Bandanas BBQ
02.2009 - 04.2014
Dental Assisting Certification - Dental Assisting
Everst College
High School Diploma -
Saint Charles Highschool
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