Cassandra Cunningham
South Bend
Summary
Experienced with team leadership, operational management, and conflict resolution. Utilizes strategic planning and effective communication to optimize team performance. Track record of fostering collaborative work environment and driving consistent results.
Overview
5
5
years of professional experience
Work History
Lead Supervisor
Bealls
08.2024 - Current
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Fostered a culture of continuous improvement by encouraging staff input on process enhancements or procedural changes that would benefit the organization as a whole.
Preschool Teacher
Growing Kids Learning Center
01.2024 - 08.2024
- Improved classroom control by resolving behavioral issues using positive reinforcement techniques
- Encouraged children to learn through play and exploration
- Created supportive and learning-focused classroom environments to help children achieve developmental milestones
- Maintained safe, clean, and stimulating classroom environment
- Assessed individual student progress and adapted instruction to meet their needs
- Fostered positive relationships with students, colleagues, and families
- Assisted families with children's transitions from preschool to kindergarten
- Incorporated play-based learning experiences into daily routines to enhance curriculum objectives
- Attended professional development workshops to stay current in early childhood education trends and best practices
- Restocked classroom regularly with cleaning supplies, personal hygiene items, and consumable craft materials
- Tracked and informed parents of children's developmental progress
- Participated in staff meetings to review curriculum guidelines, policies, and procedures
- Provided individualized attention to each student by maintaining low teacher-student ratio in classroom
- Protected children from avoidable injuries in classroom and during outside activities
- Encouraged open communication with parents about their child's growth and development
- Assisted children with puzzles and problem-solving to build motor and cognitive skills
- Enhanced learning of color recognition and numbers with visually engaging class activities
- Collaborated with other teachers to develop cross-curricular lessons and activities
Color Consultant
Sallys Beauty
05.2023 - 01.2024
- Selected finishes, colors and products to complete hair dreams
- Planned projects based on owners desires, budgets and requirements
Shift Lead
Crumbl
01.2023 - 05.2023
- Managed team during shift to ensure smooth operations
- Implemented promotional strategies to drive sales during slow periods
- Fostered positive work environment through team-building activities and motivational techniques
- Assigned tasks to employees based on their skills and abilities
- Trained new staff members on job duties and company policies
- Completed daily paperwork, including sales reports and employee performance evaluations
- Monitored inventory levels and ordered supplies as needed
- Delegated tasks to encourage teamwork during shifts and comply with company standards
- Resolved customer complaints to maintain positive relationships
- Coordinated workflow and maintained schedules to improve efficiency
- Scheduled employee breaks according to labor laws and company policy
- Communicated with other shift leaders to share important information or concerns
- Conducted cash handling procedures, such as counting registers and making deposits
- Ensured cleanliness of store throughout shift, including restrooms and dining area
- Identified and resolved conflicts between workers to promote teamwork
- Motivated employees to optimize team performance
- Responded to all customer concerns or issues promptly and professionally
Baker
Crumbl
06.2022 - 01.2023
- Used approved recipes and established methods to meet bakery specifications
- Prepared ingredients for each upcoming day's production schedule
- Prepared raw ingredients and equipment for baking according to proprietary recipes
- Implemented project timelines and production schedules to better anticipate customer demands
- Enforced compliance with food handling and sanitation standards
- Cleaned and sterilized equipment daily after store closing
- Monitored oven temperatures and adjusted settings as needed for optimal baking results
- Collaborated with team members to complete large orders efficiently
- Trained new employees on bakery procedures and safety protocols
Student Manager
Bethel University Campus Store and Mailroom
05.2021 - 08.2022
- Delivered equity-minded and culturally relevant academic advising and student support
- Determined student service needs and provided mentoring or connected with coaching services
- Promoted campus resources to individual students to support retention and foster engaged student experiences
- Compiled data related to enrollment trends and presented findings to relevant stakeholders
- Collaborated with faculty members to address and resolve student concerns
- Served as liaison between administration, faculty, staff, parents, and students
Sandwich Artist
Subway
06.2020 - 05.2021
- Prepared delicious sandwiches to match order specifications and quality standards
- Upheld quality standards when preparing fresh vegetables, meats and other food items
- Delivered positive service experience when greeting and serving customers
- Monitored stock and replenished low materials on food line
- Maintained inventory and stock, completing tasks assigned by management
- Used POS systems to input orders and process payments
- Worked with minimum direction and periodic supervision
- Interacted well with customers in serving and dining areas
- Memorized menu offerings, combos and featured items to answer questions and make suggestions
- Sanitized work areas, kitchen tools and dishes to comply with health and safety regulations
Education
Associate of Arts -
Bethel Univerity
Mishawaka12-2024
Skills
- Team management
- Motivational techniques
- Employee engagement
- Employee development
- Schedule development
- Employee motivation
- Staff management
- Team building
- Conflict resolution
Languages
sign language
Timeline
Lead Supervisor
Bealls
08.2024 - Current
Preschool Teacher
Growing Kids Learning Center
01.2024 - 08.2024
Color Consultant
Sallys Beauty
05.2023 - 01.2024
Shift Lead
Crumbl
01.2023 - 05.2023
Baker
Crumbl
06.2022 - 01.2023
Student Manager
Bethel University Campus Store and Mailroom
05.2021 - 08.2022
Sandwich Artist
Subway
06.2020 - 05.2021
Associate of Arts -
Bethel Univerity
Similar Profiles
Aria RojasAria Rojas
Retail Supervisor at BeallsRetail Supervisor at Bealls
Chasaity MoserChasaity Moser
Assembly Line Worker at BeallsAssembly Line Worker at Bealls
John KreuzJohn Kreuz
Receiving/Home Goods Superviser at BeallsReceiving/Home Goods Superviser at Bealls