Cassandra Davis
Dallas,TX
Summary
Results-driven General Manager with expertise in financial management, operational efficiency, and inventory control. Strong focus on customer service and process improvement to enhance service quality and streamline workflows.
Overview
19
19
years of professional experience
Work History
General Manager
SnappySalads
Dallas, Tx
03.2025 - Current
- Oversaw daily operations to streamline workflows at Snappy Salads.
- Managed staff schedules to enhance service quality and optimize labor utilization.
- Trained team members on food safety protocols and customer service standards.
- Coordinated inventory management to reduce waste and enhance supply chain effectiveness.
General Manager
Panera Bread
Dallas , Tx
01.2019 - 03.2025
- Fostered positive work environment, enhancing team morale and collaboration through team-building initiatives.
- Managed daily business operations, ensuring effective budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll, aligning labor costs with budgetary goals.
- Trained employees on duties, policies and procedures.
Department Manager
Walmart
Plano, Tx
03.2015 - 03.2019
- Oversaw inventory management, ensuring optimal stock levels to support operational needs.
- Managed overstock during shifts to ensure proper inventory levels., restocking, and inventory control.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Collaborated with departments to streamline workflows and enhance process efficiency.
Assistant Manager
Mcalisters deli
Dallas, Tx
07.2007 - 07.2014
- Trained and mentored staff on customer service best practices and food safety standards, enhancing team competency.
- Created shift schedules to optimize team coverage and align with peak service times.
- Monitored food preparation processes to ensure quality and compliance with health regulations.
- Coordinated daily operations to maintain smooth workflow in fast-paced deli environment.
Education
High School Diploma -
Lincoln High School
Dallas Tx05-1998
Skills
- Financial management
- Operational efficiency
- Inventory control
- Process improvement
- Food safety training
- Customer service
- Staff management
Timeline
General Manager
SnappySalads
03.2025 - Current
General Manager
Panera Bread
01.2019 - 03.2025
Department Manager
Walmart
03.2015 - 03.2019
Assistant Manager
Mcalisters deli
07.2007 - 07.2014
High School Diploma -
Lincoln High School