Cassandra Duff
Englewood,FL
Summary
I am a Certified Salesforce Administrator who is passionate about Salesforce. I am eager to secure a Salesforce Administrator position. I possess a positive attitude with a strong willingness to take on added responsibilities and learning opportunities to meet team goals. Within 2 months, I earned Ranger status along with a SF Administrator certification and 6 Superbadges. I continue to study SF modules on Trailhead and am actively working on my Advanced Administrator and Platform App Builder and Developer certifications. I am looking for an opportunity to grow my knowledge and skills and be part of a team that is committed as I am.
Overview
19
19
years of professional experience
Work History
Salesforce Administrator
SprintQA
Phoenix , AZ
03.2022 - 06.2022
- Set up and controlled user profiles and access levels.
- Tested programs and databases to identify issues and make necessary modifications.
- Planned and implemented security measures
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Contributed to team meeting and delivered updates on deadlines, designs and enhancements.
Elementary Teacher
Sarasota County Schools
Sarasota, FL
08.2006 - 06.2022
- Built organization skills, time management, building relations and enduring communication skills.
Registered Nurse, Quality Assurance/Utilization Review Nurse
Humana Military
Hampton , VA
01.1998 - 03.2001
- All skills of a registered nurse
Education
Educational Leadership
American College of Education
Master of Science - Instructional Technology
University of South Florida
Bachelor of Science -
University of South Florida
Skills
- Salesforce Administration (certified)
- Reports and Dashboard Design
- Service, Sales & Experience Cloud
- User Profiles and Permission Settings
- Validation Rules
- Apex Trigger and Classes
- Lighting Apps/Flexi-Pages
- Creating custom objects & fields
- Creating custom apps
- SOQL/SOSL
- FLOW
- Data Loader/Data Import Wizard
- Sales, Lead & Approval Processes
- Omni Channel
Accomplishments
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator (in progress)
- Trailblazer: Ranger Level https://trailblazer.me/id/canduff
- Certificate of course completion: "Administer, Extend and Automate Salesforce"
- Trailhead: 223 Badges and 170,200 points
- Trailhead Superbadges/Super Sets : Administrator Super Set, App Builder Super Set, Security Specialist, Process Automation Specialist, Lightning Experience Reports & Dashboards Specialist, Business Administration Specialist, Service Cloud Specialist and App Customization Specialist, Deliver Great Patient Care with Health Cloud Trail for Health Cloud
- Honorable Discharge US Navy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Timeline
Salesforce Administrator
SprintQA
03.2022 - 06.2022
Elementary Teacher
Sarasota County Schools
08.2006 - 06.2022
Registered Nurse, Quality Assurance/Utilization Review Nurse
Humana Military
01.1998 - 03.2001
Educational Leadership
American College of Education
Master of Science - Instructional Technology
University of South Florida
Bachelor of Science -
University of South Florida
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