Cassandra Ellis
Overgaard,AZ
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking with the motivation to learn and teach those who come after. Interpersonal skills that help achieve happiness and satisfaction in customers or patients by understanding and doing whatever possible to provide exceptional care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
Red Onion Bar & Grill
09.2018 - Current
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Adult Day Center Associate
Talahi Care Center
11.2016 - 07.2018
- Duties working in an adult day center included spending time with groups of two to six geriatric clients who required more assistance and care than others.
- Spending time with clients; playing games, going on outings, gardening, arts and crafts, baking, and many other activities to promote a happy and healthy lifestyle to those who attend.
- Other duties included; administering medication following the six rights, serving meals, and performing light cares.
Personal Care Assistant
Nature's Point Assisted Living
08.2016 - 07.2018
- As a personal care assistant at an assisted living, my main duty was medication administration following the six rights.
- Other duties performed; one on one socializing with residents, setting up appointments, some personal hygiene, guidance with ADL's, and serving meals.
Personal Care Assistant
OPPORTUNITY INC
07.2014 - 07.2016
- Performed duties such as; medication administration, charting, cooking meals, cleaning, assisting in ADL's, outings, and promoting individuality for all residents.
Assistant Housekeeper
Stoney Creek Hotel & Conference Center
09.2011 - 04.2014
- Promoted to assistant housekeeper after eight months.
- Responsibilities included supervising my staff of housekeepers and creating charts and schedules.
- Reduced staff turnover with effective training programs, fostering a positive work environment.
- Enhanced room cleanliness by thoroughly inspecting and maintaining high standards for all areas of the property.
Education
Associate of Applied Science - Nursing
Northland Pioneer College
Show Low, AZ05.2024
General -
Mosinee High School
Mosinee, WI01.2011
Skills
- Time management
- Teamwork
- Medication Administration
- Allergy awareness
- Service prioritization
- Patient Care
- Dementia Care
- Flu Vaccine Administration in Heber- Volunteer
Certification
- LNA
- BLS Certification
Timeline
Server/Bartender
Red Onion Bar & Grill
09.2018 - Current
Adult Day Center Associate
Talahi Care Center
11.2016 - 07.2018
Personal Care Assistant
Nature's Point Assisted Living
08.2016 - 07.2018
Personal Care Assistant
OPPORTUNITY INC
07.2014 - 07.2016
Assistant Housekeeper
Stoney Creek Hotel & Conference Center
09.2011 - 04.2014
Associate of Applied Science - Nursing
Northland Pioneer College
General -
Mosinee High School
- LNA
- BLS Certification
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