CASSANDRA FERGUSON
Lexington,SC
Summary
Customer Service Primarily In Property Management/Real Estate. Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
Work History
Property Manager
Sundance Property Manager
Columbia, SC
01.2025 - 08.2025
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Assistant Manager
Asset Living
Columbia, SC
08.2024 - 01.2025
- Assisted in managing a portfolio of 260 residential units, including tenant screening and lease negotiations.
- Handled tenant inquiries and complaints while providing the best possible solutions.
- Implement marketing strategies to attract new tenants.
Property Manager
Bell Partners
Greenville, SC
11.2017 - 01.2019
- Oversee daily operations of property, managing tenant relations and ensuring high occupancy rates.
- Coordinate property maintenance and repairs, working closely with vendors and contractors to ensure quality service.
- Develop and manage budgets, reducing operational costs through effective resource management.
- Implement marketing strategies to attract new tenants, resulting in an increase in occupancy.
Property Manager
Brookside Properties
Greenville, SC
03.2017 - 11.2017
- Manage property in Greenville market totaling 172 units and staff of 4.
- Manage full property multimillion-dollar renovation.
- Work with Project Manager to oversee renovation contractors.
- Supervised planning community events, delinquency, resident retention, budget planning, and payables.
- Worked with client and management company to meet properties daily, weekly, monthly, and annual goals.
Property Manager
Village Green
Atlanta, GA
09.2016 - 03.2017
- Manage property in Atlanta market totaling 453 units and staff of 12.
- Manage full property multimillion-dollar renovation.
- Work with Project Manager to oversee renovation contractors.
- Supervised planning community events, delinquency, resident retention, budget planning, and payables.
- Worked with client and management company to meet properties daily, weekly, monthly, and annual goals.
Property Manager
Brookside Properties
Asheville, NC
12.2015 - 09.2016
- Manage property in Asheville market totaling 160 units and staff of 4.
- Manage full property multimillion-dollar renovation.
- Work with Project Manager to oversee renovation contractors.
- Supervised planning community events, delinquency, resident retention, budget planning, and payables.
- Worked with client and management company to meet properties daily, weekly, monthly, and annual goals.
Property Manager
Hawthorne Residential Partners
Asheville, NC
01.2014 - 12.2015
- Manage 2 properties in Charleston market totaling 210 units and staff of 5.
- Manage 216 unit and staff of 4 on a luxury property in Asheville market.
- Supervised planning community events, delinquency, resident retention, budget planning, and payables.
- Worked with client and management company to meet properties daily, weekly, monthly, and annual goals.
Education
Lexington High School
Lexington, SCSkills
- Budgeting
- Tenant and eviction laws
- Financial budgeting and reporting
- Property tours and inspections
- Staff management
- Marketing and advertising
- Yardi
- Onesite
- Customer Service
Timeline
Property Manager
Sundance Property Manager
01.2025 - 08.2025
Assistant Manager
Asset Living
08.2024 - 01.2025
Property Manager
Bell Partners
11.2017 - 01.2019
Property Manager
Brookside Properties
03.2017 - 11.2017
Property Manager
Village Green
09.2016 - 03.2017
Property Manager
Brookside Properties
12.2015 - 09.2016
Property Manager
Hawthorne Residential Partners
01.2014 - 12.2015
Lexington High School