Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Property Manager
Tidewater Management
Tyler, TX
07.2020 - Current
Ensure policies and standards are being upheld and all work is being done properly, efficiently, and timely.
Hiring, supervising, motivating and terminating, as needed, on-site personnel.
Establishing resident relations and providing solutions to all resident inquires, complaints, or concerns.
Assist in preparation of budgets and business plans.
Review and monitor all rents/delinquencies and correcting all discrepancies.
Handling all emergencies that may arise and reporting them to regional manager.
Perform close-out on monthly basis in timely manner.
Perform MMR's and team meetings on weekly basis.
Handle all physical inspections and arrange for all errors to be completed in timely manner.
Report variance from budgets and report accurate payroll submissions.
Approve/Prepare LIHTC move-in paperwork per compliance guidelines. Including recertification completions prior to lease expiration; assuring all are passable for state inspections.
Scheduling events per our LURA monthly as well property exposure such as marketing, advertising, and promoting resident retention.
Maintaining resident ledgers and escrow deposit ledgers through One Site posting monies, deposits, auto billing, and miscellaneous income. Also sending notices accordingly for delinquency/evictions.
Keeping track of all turn over and loss to lease for reports, entering traffic move-ins/move-outs accordingly.
Coding and sending invoices on weekly basis. Scheduling vendors and keeping up with insurance policies.
Completed final move-out walk-throughs with tenants to identify required repairs.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Maintained sufficient number of units market-ready for lease.
Office Manager
Ace Bail Bonds
Nacogdoches, TX
07.2019 - 07.2020
Manage office staff, approve and post bonds, report to owner
Keep monthly spreadsheets of collections and posted bonds
Close out monthly financials at end of month, making sure bond system matches all entries from cash and credit card collections.
Manager
Arbor Pines Apartments
Nacogdoches, TX
06.2018 - 07.2019
Ensure policies and standards are being upheld and all work is being done properly, efficiently, and timely
Hiring, supervising, motivating and terminating, as needed, on-site personnel
Maintaining physical asset and maximizing its' financial returns
Establishing resident relations and providing solutions to all resident inquires, complaints, or concerns
Assist in preparation of budgets and business plans
Review and monitor all rents/delinquencies and correcting all discrepancies
Handling all emergencies that may arise and reporting them to regional manager
Perform close-out on monthly basis in timely manner
Perform MMR's and team meetings on weekly basis
Handle all physical inspections and arrange for all errors to be completed in a timely manner
Report variance from budgets and report accurate payroll submissions
Preparing LIHTC move-in paperwork per compliance guidelines
Including recertification completions prior to lease expiration; assuring all are passable for state inspections
Scheduling events per LURA, monthly as well property exposure such as marketing, advertising, and promoting resident retention
Maintaining resident ledgers and escrow deposit ledgers through One Site posting monies, deposits, auto billing, and miscellaneous income
Also sending notices accordingly for delinquency/evictions
Keeping track of all turn over and loss to lease for reports, entering traffic move-ins/move-outs accordingly.
Assistant Manager
Pine Lake Estates
Nacogdoches, TX
08.2017 - 06.2018
Part time position in transition period
Maintaining wait list and pre-qualifying applicants per compliance regulations and income restrictions
Leasing
Scheduling resident services per LURA
Sending notice-to-vacates and filing evictions
All other duties asked of by property manager.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Computer Teacher
Jacksonville ISD
Jacksonville, TX
07.2014 - 08.2017
Maintain computer lab classroom for Kindergarten through 4th grade students
Teach basic computer skills
Ensure computer safety
Ensure proper computer etiquette
Enforce and ensure conscious discipline practices
Monitor students in cafeteria at lunch and morning breakfast
Dismiss students at departure time, to parents in car line
Trained and developed students' skills in word-processing, spreadsheet and database programs
Assistant Manager
Stone Creek Apartments
, TX
03.2011 - 01.2013
Oversee AHDP, tax credit similar, program on all levels of accuracy from start to finish and through audits
Qualifying applicants per selection policy, running tenant tracker, collecting check stubs, verifying rental history, collecting deposits required
Entering traffic and following up with prospects through One Site database
Entering monies through check scanner and making bank deposit in timely manner
Providing delinquency reports and notes on all residents who owe balances
Write and follow up with service requests, schedule paint/housekeeping for make readies
Answering multi phone lines, taking messages, work requests, prospects, appointments, and inquiries
Verifying all applications for approval, typing leases, scheduling move-in dates, processing pro-rate rent and animal deposits upon move-in
All other duties asked of by Manager
ASSISTANT MANAGER
Stone Creek Apartments, B.I.G. Assets, Inc
, TX
02.2002 - 01.2007
Oversee AHDP, tax credit similar, program on all levels of accuracy from start to finish and through audits
Qualifying applicants per selection policy, running tenant tracker, collecting check stubs, verifying rental history, collecting deposits required
Entering traffic and following up with prospects through One Site database
Entering monies through check scanner and making bank deposit in timely manner
Providing delinquency reports and notes on all residents who owe balances
Write and follow up with service requests, schedule paint/housekeeping for make readies
Answering multi phone lines, taking messages, work requests, prospects, appointments, and inquiries
Verifying all applications for approval, typing leases, scheduling move-in dates, processing pro-rated rent and animal deposits upon move-in
All other duties asked of by Manager.
Education
Associate of Arts - Education
University of Phoenix
Tempe, AZ
02.2011
High School Diploma -
Bullard High School
Bullard, TX
05.1995
Skills
LIHTC
Asset Management
Office Management
Payroll
Property Management
Escrow
Section 8
Tax Experience
Budgeting
Fair Housing Regulations
Accounts Receivable
Management & Leadership Skills
Blue Moon, OneSite, Tenant tracker, Social Media accounts, Excel, Word Doc, Leasing, Accounting, Positive attitude,
Assertive
Exceptional oral and written skills
Vacancy Marketing
Construction Project Oversight
Grounds and Facility Inspection
Monthly Fee and Payment Collection
Administrative Leadership
Affordable Housing Programs Knowledge
Property Management Software Understanding
Rent Collection
Financial Budgeting and Reporting
Tenant Screening
Tenant Rights
Staff Meetings
Resident Relations
Rent Growth
Certification
CNP - Certified Notary Public
Timeline
Property Manager
Tidewater Management
07.2020 - Current
Office Manager
Ace Bail Bonds
07.2019 - 07.2020
Manager
Arbor Pines Apartments
06.2018 - 07.2019
Assistant Manager
Pine Lake Estates
08.2017 - 06.2018
Computer Teacher
Jacksonville ISD
07.2014 - 08.2017
Assistant Manager
Stone Creek Apartments
03.2011 - 01.2013
ASSISTANT MANAGER
Stone Creek Apartments, B.I.G. Assets, Inc
02.2002 - 01.2007
Associate of Arts - Education
University of Phoenix
High School Diploma -
Bullard High School
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