Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cassandra Garcia

Miami,FL

Summary

Proven leader and effective communicator, adept at staff training and documentation management. At Financial Designs, I enhanced team productivity and mentored junior staff, demonstrating exceptional leadership and problem-solving skills. Expert in maintaining classroom safety and fostering educational environments, I significantly improved student engagement and efficiency.

Overview

5
5
years of professional experience

Work History

Front Office Lead

Financial Designs
01.2023 - Current
  • Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with customers.
  • Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
  • Handled sensitive client information discretely, adhering to strict confidentiality protocols at all times.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Afterschool Counselor

Pinecrest Cove Preparatory Academy
08.2022 - 01.2023
  • Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
  • Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
  • Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
  • Built productive, lasting connections with individual students.

Camp Counselor

NYV Summer Camp
06.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Teacher Assistant

The Creative Day Care
08.2019 - 06.2022
  • Responded to student needs and questions promptly.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.

Education

Bachelor of Business Administration -

Florida International University
Miami, FL

Associate of Arts - Business Administration

Miami Dade College
Miami, FL

Skills

  • Exceptional communication
  • Staff Training and Development
  • Appointment Scheduling
  • Documentation Management
  • Parent-Teacher Communication
  • Classroom Safety
  • Mentoring students
  • Student Records Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Office Lead

Financial Designs
01.2023 - Current

Afterschool Counselor

Pinecrest Cove Preparatory Academy
08.2022 - 01.2023

Camp Counselor

NYV Summer Camp
06.2022 - 08.2022

Teacher Assistant

The Creative Day Care
08.2019 - 06.2022

Bachelor of Business Administration -

Florida International University

Associate of Arts - Business Administration

Miami Dade College

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Cassandra Garcia