Cassandra Gorton
Erie,PA
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy Health
Erie, PA
11.2025 - Current
- Maintained cleanliness and organization of workstations to comply with safety standards.
- Processed prescription orders using pharmacy management software efficiently.
- Adapted quickly to changing priorities in a fast-paced pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
Crew Member
Chipotle Grill
Erie, PA
09.2023 - 11.2025
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Operated kitchen equipment safely while adhering to food safety standards and procedures.
- Assisted in training new crew members on operational procedures and best practices.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
Busser/Dishwasher
Siebenbuerger Club
Erie, PA
07.2022 - 09.2023
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Cleared and reset tables promptly to prepare for new guests.
- Trained new bussers on best practices for table turnover and sanitation standards.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
High School Diploma -
PA Cyber
Erie, PASkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Effective customer service
Timeline
Pharmacy Technician
CVS Pharmacy Health
11.2025 - Current
Crew Member
Chipotle Grill
09.2023 - 11.2025
Busser/Dishwasher
Siebenbuerger Club
07.2022 - 09.2023
High School Diploma -
PA Cyber