Cassandra Guzman
OMAHA,NE
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
1
1
Language
4
4
years of professional experience
Work History
Server
Texas Roadhouse
7302 Olson Dr, Papillion, NE
09.2025 - Current
- Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
- Processed orders accurately using point-of-sale system, minimizing errors during transactions.
- Managed dining area, ensuring cleanliness and organization to enhance guest experience.
- Trained new staff on menu knowledge and service standards to improve team performance.
Customer Service Cashier/Restocker
Walmart
10504 S 15th St, Bellevue, NE
04.2024 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, resolving issues to enhance shopping experience.
- Collaborated with team members to streamline cash register operations during peak hours.
- Maintained organized checkout areas, ensuring cleanliness and accessibility for customers.
Dietary Aide Leader
Emerald Nursing & Rehab
5505 Grover St, Omaha, NE
10.2022 - 02.2023
- Trained new staff on food handling procedures and dietary regulations.
- Supported dietary needs by accurately following specialized meal plans.
- Collaborated with kitchen staff to maintain cleanliness and safety standards.
- Assisted in meal preparation and delivery to ensure timely service for residents.
Education
No Degree - Pre-Medicine
University of Nebraska At Omaha
Omaha05.2028
High School Diploma -
Omaha South High School
Omaha, NE05.2024
Skills
- Exceptional customer service
- Guest engagement
- Communication
- Time Management
- Reliability
- Strong work ethic
Languages
Spanish
Timeline
Server
Texas Roadhouse
09.2025 - Current
Customer Service Cashier/Restocker
Walmart
04.2024 - 05.2025
Dietary Aide Leader
Emerald Nursing & Rehab
10.2022 - 02.2023
No Degree - Pre-Medicine
University of Nebraska At Omaha
High School Diploma -
Omaha South High School