Certified medical assistant with extensive experience in patient assessments, medication administration, and laboratory management. Proven ability to coordinate care processes and enhance collaboration within healthcare teams. Focused on optimizing patient experiences and outcomes across diverse healthcare settings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant ll
MOFFITT CANCER CENTER
Tampa
08.2022 - Current
Monitored patients' vital signs, including blood pressure and weight, to ensure accurate documentation and support effective patient care.
Assisted patients with ambulation by applying proper body mechanics and safety protocols.
Identified urgent situations and executed appropriate response procedures swiftly.
Maintained precise electronic medical record documentation for all patient interactions.
Supported healthcare providers during patient examinations and procedures to enhance care delivery.
Coordinated patient appointments and follow-up visits, enhancing scheduling efficiency and improving patient access to care.
Educated patients on treatment plans and medication usage, fostering adherence and promoting better health outcomes.
Lead Certified Medical Assistant
WALMART HEALTH
Brandon
06.2022 - 08.2024
Facilitated patient care delivery by assisting healthcare providers during examinations, enhancing overall patient experience.
Administered medications and vaccines following medical protocols.
Coordinated scheduling for patient exams, lab follow-ups, and dental appointments, ensuring timely access to care.
Reviewed and verified patient information through interviews and medical history documentation.
Partnered with team members to streamline patient care workflows and processes, improving operational efficiency.
Prepared laboratory specimens and conducted basic laboratory tests on-site.
Maintained cleanliness and sterilization of examination rooms and equipment.
Responded to patient inquiries with empathy and professionalism.
Certified Medical Assistant
NIAGARA FALLS PHYSICIAN ASSOCIATES
Niagara Falls
01.2019 - 01.2022
Scheduled and confirmed patient diagnostic appointments, surgeries, and consultations.
Assisted healthcare providers in patient intake and medical history documentation.
Maintained accurate electronic medical records in compliance with regulations.
Resolved coding discrepancies by liaising with doctors to clarify unclear information, ensuring accurate patient records.
Prepared treatment rooms for examinations, ensuring proper sterilization of equipment.
Greeted visitors, assessed needs, and directed to appropriate staff, ensuring efficient patient flow.
Collaborated with team members to improve patient care processes and streamline workflows, enhancing overall service delivery.
Kept examination rooms stocked with necessary supplies and ready for incoming patients.
Certified Nurse Assistant
MOUNT ST. MARY'S
Lewiston
01.2005 - 01.2019
Monitored vital signs and reported changes to nursing staff without delay.
Monitored and reported unusual symptoms or changes to charge nurse to facilitate timely medical intervention.
Supported patients with daily living activities and personal hygiene to enhance comfort and dignity.
Assisted patients with ambulation using appropriate equipment for safety.
Responded promptly to call lights, ensuring timely assistance for patient needs.
Maintained clean, safe patient environments in accordance with health protocols.
Documented patient care activities accurately in electronic health records.
Trained new staff on effective caregiving techniques and patient handling procedures.
Education
Graduate Certificate - Practical Nursing
Herzing University
Tampa, FL
06-2026
Associate of Science - Medical Reimbursement And Coding
BRYANT & STRATTON COLLEGE
Amherst, NY
01-2021
Skills
Patient assessments
Medical documentation
Electronic health records management
Budget management
Medication administration
Sample collection and phlebotomy techniques
Treatment setup and injection administration
Insurance verification
Infection control and safety compliance
Care improvement strategies
Coding resolution and billing
Cost control and inventory management
Communication and correspondence
Appointment scheduling and coordination
Health compliance
Physician relations
Phlebotomy techniques
Treatment setup
Basic life support certification
Certification
Clinical Medical Assistant, National Health Career Association, 05/22
Accomplishments
Sunflower Award
Timeline
Certified Medical Assistant ll
MOFFITT CANCER CENTER
08.2022 - Current
Lead Certified Medical Assistant
WALMART HEALTH
06.2022 - 08.2024
Certified Medical Assistant
NIAGARA FALLS PHYSICIAN ASSOCIATES
01.2019 - 01.2022
Certified Nurse Assistant
MOUNT ST. MARY'S
01.2005 - 01.2019
Graduate Certificate - Practical Nursing
Herzing University
Associate of Science - Medical Reimbursement And Coding
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Certified Medical Assistant/Certified Phlebotomy Technician at Phlebotomist WestCertified Medical Assistant/Certified Phlebotomy Technician at Phlebotomist West