Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Cassandra Hawkins-Collins

Supervisor
Fort Worth,TX

Summary

Highly motivated Service Manager with 17 years of Manager experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Overview

16
16
years of professional experience

Work History

Service Manager

Smart And Final
07.2008 - Current
  • Launched quality assurance practices for each phase of development
  • Hired, trained, and supervised team of service staff members to meet business goals.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Managed over twenty calls per day.

Education

Bachelor of Arts - Sociology

Southern New Hampshire University
2500 N River Rd. Manchester, NH 03106
04.2024

Skills

  • Task Delegation
  • Schedule oversight
  • Establishing vision
  • Reliable and Responsible
  • Leadership Development
  • Decision-Making
  • Professional Demeanor
  • Self Motivation
  • Professional and Courteous

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Manager

Smart And Final
07.2008 - Current

Bachelor of Arts - Sociology

Southern New Hampshire University
Cassandra Hawkins-CollinsSupervisor