Cassandra Holman
Lexington
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Known for exceptional productivity and efficient task completion.
Dedicated employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience.
Overview
11
11
years of professional experience
Work History
Team Lead
Walmart
Norman
08.2022 - Current
- Providing excellent customer service.
- Answering phone calls to assist customers with their questions involving inventory.
- I am in charge of keeping the grocery department clean, stocked and organized.
- Trained new associates on company policies and procedures.
- Coordinated inventory management and restocking efforts efficiently.
- Assisted in resolving customer inquiries and complaints effectively.
- Communicated operational updates and changes to staff promptly.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated staff through positive reinforcement techniques.
Bar Manager
Friendly Tavern
Noble
06.2020 - 07.2022
- Managed daily bar operations and ensured smooth service flow.
- Maintained inventory levels and ordered supplies to prevent shortages.
- Developed seasonal drink menus reflecting current trends and customer preferences.
- Created staff schedules to optimize coverage during peak hours and events.
- Coordinated events and promotions to increase foot traffic and engagement.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Created signature beverages to increase revenue and patron loyalty.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
Bartender
Hollywood corners
Norman
11.2018 - 08.2020
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided excellent customer service by engaging with patrons and taking orders.
- Collaborated with kitchen staff to ensure smooth service during busy hours.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bar/Restaurant Manager
Swimdeck
Port Orchard
05.2015 - 11.2018
- Managed daily operations of a high-volume bar and restaurant.
- Supervised staff to ensure excellent customer service standards.
- Collaborated with kitchen staff to enhance menu offerings and service flow.
- Monitored inventory levels and placed orders with vendors as needed.
- Maintained accurate records of financial transactions such as cash receipts, credit card payments and deposits.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Education
South Kitsap High School
Port Orchard , WASkills
- Inventory management
- Customer service
- Staff training
- Team delegation
- Cleanliness
Accomplishments
- Employee of the month January 2023
- Employee of the month September 2025
References
References available upon request.
Timeline
Team Lead
Walmart
08.2022 - Current
Bar Manager
Friendly Tavern
06.2020 - 07.2022
Bartender
Hollywood corners
11.2018 - 08.2020
Bar/Restaurant Manager
Swimdeck
05.2015 - 11.2018
South Kitsap High School