Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassandra Keilty

Ellington,CT

Summary

Dynamic Sales Associate with a proven track record at Plato's Closet, excelling in customer engagement and visual merchandising. Leveraged excellent communication and POS system operation skills to enhance shopping experiences and boost sales. Adept at creating compelling content to maximize engagement, demonstrating a unique blend of creative and analytical talents.

Overview

5
5
years of professional experience

Work History

Sales Associate

Platos's Closet
South Windsor, CT
07.2024 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.

Sales Associate

Platos's Closet
Maple Shade Township, NJ
07.2023 - 06.2024
  • Answered store and merchandise questions and led customers to wanted items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed transactions using a point-of-sale system.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Planned, produced and edited video projects to maximize engagement.
  • Researched trending topics related to target audience.
  • Consulted with sales and marketing staff to garner product and service information and discuss types of written advertising material.
  • Created engaging, original content including posts, videos, and graphics tailored to specific platform requirements.
  • Produced live social media content to engage audiences in real-time and promote events or product launches.

Sales Associate

Plato's Closet
South Windsor, CT
07.2020 - 05.2023
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Some College (No Degree) - Fashion Merchandising

Marist College
Poughkeepsie, NY

BBA - Fashion Merchandising

Southern New Hampshire University
Hooksett, NH

Skills

  • Excellent communication skills
  • Problem-solving
  • Merchandising
  • POS system operation
  • Sales trends
  • Cash register operation
  • Inventory tracking
  • Positive and professional

References

References available upon request.

Timeline

Sales Associate

Platos's Closet
07.2024 - Current

Sales Associate

Platos's Closet
07.2023 - 06.2024

Sales Associate

Plato's Closet
07.2020 - 05.2023

Some College (No Degree) - Fashion Merchandising

Marist College

BBA - Fashion Merchandising

Southern New Hampshire University

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Cassandra Keilty