Cassandra Martin
FORT WORTH,TX
Summary
Highly Motivated and customer-focused with years of experience delivering exceptional support and service. Capable of managing high call volumes and maintaining composer under pressure. Excellent communication, problem-solving,and interpersonal skills to build positive client relationship. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Bartender
Gaylord Texan Resort & Convention Center
Grapevine, TX
03.2014 - 06.2024
- Increased customer retention by 60% through the establishment of open communication and fostering of trust.
- Provided comprehensive training on cash system to all newly hired and cross-trained bartenders for optimum service delivery.
- Generated innovative ideas to Discover, Delight, and Make It Right collaboratively with colleagues
Real Estate Agent
RE/MAX Trinity
Fort Worth, TX
03.2022 - 04.2023
- Maintained compliance with state real estate regulations for all transactions.
- Implemented effective networking techniques, such as cold calling and leveraging referrals from previous clients, resulting in lead generation.
- Enhanced real estate transactions by reviewing listings, accompanying clients to properties, and effectively communicating sale conditions.
Real Estate Agent
RJ Williams
Fort Worth, TX
03.2019 - 03.2022
- Provided support and advice to clients throughout the entirety of their buying or selling experience.
- Assisted in document preparation for representation contracts, purchase agreements, closing statements, deeds, and leases.
- Built a strong network of contacts including appraisers, lenders, and home inspectors to enhance efficiency in real estate deals.
- Developed and executed marketing strategies for properties, including advertising campaigns and open houses.
Education
High School Diploma -
TR Robinson High School
Tampa, FLSkills
- Engaging personality
- Problem Solving
- Multitasking
- Active Listing
- Buyers' agent
- Client management
- Client Needs Assessment
References
References available upon request.
Timeline
Real Estate Agent
RE/MAX Trinity
03.2022 - 04.2023
Real Estate Agent
RJ Williams
03.2019 - 03.2022
Bartender
Gaylord Texan Resort & Convention Center
03.2014 - 06.2024
High School Diploma -
TR Robinson High School