Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cassandra McCrea

Ogden,UT

Summary

Personable Cocktail Server adept in performing efficiently in dynamic environments. Accustomed to serving diverse groups of patrons in high-volume bar environments. Systematic about taking accurate orders, keeping customers happy and supporting team success. Seeking an opportunity to apply bartending expertise and excellent standards of service.

Overview

24
24

Years of guest service experience

2
2
Certification

Work History

Cocktail Server/ Bartender/ VIP Host

Grand America
Salt Lake City, UT
11.2021 - 03.2024
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Provided drink suggestions to customers based on their preferences.
  • Resolved customer complaints in a professional manner.

Server/Bartender

Toscano
Draper, UT
09.2020 - 08.2021
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Won contest for earning over 20 five-star reviews in 5 days.

Lead Trainer/Server

Dave & Buster's Entertainment Inc.
Salt Lake City, UT
04.2018 - 02.2019
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Observed participants and provided corrective measures for skill improvement.

Education

Associate of Arts - Culinary Arts

Davis Applied Technology College
Kaysville, UT

Skills

  • Leadership
  • Engaging personality
  • Food safety knowledge
  • Sales strategy
  • Preparing for events
  • Conflict resolution abilities
  • Food and beverage pairings
  • High-volume dining

Certification

  • Current Food and Alcohol Certification

Timeline

Cocktail Server/ Bartender/ VIP Host

Grand America
11.2021 - 03.2024

Server/Bartender

Toscano
09.2020 - 08.2021

Lead Trainer/Server

Dave & Buster's Entertainment Inc.
04.2018 - 02.2019

Associate of Arts - Culinary Arts

Davis Applied Technology College

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Cassandra McCrea