Cassandra Miller
Johnson City
Summary
Detail-oriented host skilled in effective communication and multitasking. Proven ability to enhance team performance through collaboration and maintain a smooth dining experience for guests.
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in host role.
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Driven host with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Host
Longhorn Steakhouse
Johnson City, TN
11.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing table turnover.
- Communicated effectively with kitchen staff to relay guest needs.
- Handled reservations and walk-in inquiries promptly and courteously.
- Assisted servers during peak hours, enhancing team efficiency.
- Maintained cleanliness and organization of host area at all times.
- Monitored dining room for guest satisfaction, addressing concerns swiftly.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
Babysitter
Family Members
Johnson City, TN
08.2024 - 12.2024
- Supervised and engaged children in age-appropriate activities to foster development.
- Prepared nutritious meals and snacks, ensuring dietary needs were met.
- Maintained a safe and clean environment for children during care hours.
- Assisted with homework and educational tasks, promoting learning consistency.
- Communicated effectively with parents regarding children's behavior and daily activities.
- Adapted quickly to changing schedules and children's needs, demonstrating flexibility.
- Implemented routines that encouraged positive behavior and discipline among children.
- Monitored children's playtime to ensure safety and prevent conflicts.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
High School Diploma -
Science Hill HighSchool
Johnson City, TN05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Professional appearance
- POS software
- Server support
- Telephone reception
- Guest relations
- Staff coordination
- Reservations
- Table assignment coordination
- Seating arrangements
- Reservation coordination
- First aid training
- Event planning assistance
- Event planning
- Menu rotation
- Greeting guests
- Effective multitasking
Timeline
Host
Longhorn Steakhouse
11.2025 - Current
Babysitter
Family Members
08.2024 - 12.2024
High School Diploma -
Science Hill HighSchool