Cassandra Moore
Vanceboro,NC
Summary
Referral Management Assistant with Department of Defense Army, specializing in office administration and HIPAA compliance. Demonstrated success in improving team collaboration and morale through effective communication and training initiatives. Proficient in Microsoft Office and adept at multitasking, consistently delivering exceptional support and achieving operational excellence in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Referral Management Assistant
Department Of Defense Army
12.2009 - 05.2020
- Created and updated records and files to maintain document compliance.
- Trained all newly hired employees.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted research to assist with routine tasks and special projects.
Education
Associate of Applied Science - Medical Office Administration: Billing & Coding
Craven Community College
New Bern, NC05-2026
Associate of Applied Science - Medical Billing
Columbia Southern University
Orange Beach, AL01.2022
Skills
- Office Administration
- Patient Health Information Access
- HIPAA and Confidentiality Compliance
- Microsoft Office
- Multitasking and Time Management
- CPR Certified
- Claims Information Gathering
- Healthcare Common Procedure Coding System (HCPCS)
- Update Records
- Customer Service and Assistance
- Oral and Writing Communication
- Customer Follow-Up
Extracurricular Activities
Volunteer Administrative Support Staff (2015-2018)
- Assisted with briefing which covered Tricare, Medical Services overview and Health Readiness
- Coordinated with various departments to receive educational material and verify appointment schedule
- Created, organized, and managed records of PHI and followed HIPAA regulations
- Prepared educational material to distribute to active duty soldiers for In-Processing class
Timeline
Referral Management Assistant
Department Of Defense Army
12.2009 - 05.2020
Associate of Applied Science - Medical Office Administration: Billing & Coding
Craven Community College
Associate of Applied Science - Medical Billing
Columbia Southern University
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