Cassandra Nunez
Phoenix,AZ
Summary
To obtain a critical role in your company. To assist and provide my years of knowledge
and experience in hopes of improving your team and being a functional asset to your mission.
Overview
10
10
years of professional experience
Work History
Host, Server and Busser
Garcia's Las Avenidas
2212 N 35th Ave Phoenix, AZ 85009 United States
02.2015 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Front Desk Receptionist, Scheduler
Phoenix Heart
5859 W Talavi Blvd Unit 100 Glendale, AZ 85306 Uni
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Warehouse Associated
Thread Up
7775 W. Buckeye Rd. Suite 200
08.2021 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Maryvale Community High School
05.2019
Studio Academy of Beauty
05.2019
Skills
Exceptional Customer Service
Effective communication
Organization and Multitasking
Attention to detail
Office Software and Equipment
Bilingual
Team Collaboration
Menu Knowledge
Positive Attitude
Problem-Solving
Additional Information
Dedicated and versatile restaurant professional with a proven track record of excelling in various roles at a Mexican restaurant. As a Host, I effectively managed reservations and provided a warm welcome to guests. In my role as a Server, I delivered top-notch customer service, including taking orders, suggesting menu items, and ensuring a seamless dining experience. As a busser, I maintained a clean and organized dining area, ensuring tables were ready for the next guests. Strong multitasking abilities, excellent communication skills, and a passion for delivering exceptional service. Eager to leverage my diverse restaurant experience to contribute to the success of your establishment.
Strengthsskills
- Exceptional Customer Service
- Effective Communication
- Organization and Multitasking
- Attention to Detail
- Office Software and Equipment
- Bilingual
- Team Collaboration
- Menu Knowledge
- Positive Attitude
- Problem-Solving
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Front Desk Receptionist, Scheduler
Phoenix Heart
06.2023 - Current
Warehouse Associated
Thread Up
08.2021 - 07.2022
Host, Server and Busser
Garcia's Las Avenidas
02.2015 - 06.2023
Maryvale Community High School
Studio Academy of Beauty