Cassandra Ortiz Velazquez
Gray Court,SC
Summary
Dedicated and a compassionate health care professional with over 10 years of experience providing medical assistance, medical administration within a medical environment. Team player with excellent communication skills, high quality of work, driven and highly self-motivated.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Palmetto Pulmonary and Critical Care
Greenville, SC
06.2025 - Current
- Administered patient care procedures, ensuring comfort and safety during examinations.
- Assisted physicians with clinical tasks, enhancing workflow efficiency in diverse medical settings.
- Managed electronic health records, maintaining accurate patient information and documentation standards.
- Educated patients on treatment plans, fostering understanding and adherence to medical advice.
- Coordinated scheduling of appointments, optimizing clinic operations and reducing wait times.
- Trained new staff on clinical protocols, promoting consistency in patient care practices.
- Implemented infection control protocols, ensuring compliance with healthcare regulations and enhancing workplace safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Secretary
Mercy Health Cancer Center
Elyria, OH
05.2024 - Current
- Verify insurance benefits, obtain authorizations and referrals for certain procedures.
- Collected copays, deductibles, and co-insurance from patients.
- Verify patient information, scan insurance cards, enter demographics via EMR system.
- Checked in patients for the visit and scheduled appointments for next follow visit with the physician.
- Answered incoming calls on multi line phone system.
Orthopedic Technician/Lead Medical Assistant
Center for Orthopedics
Sheffield Village, OH
09.2011 - 02.2023
- Assisted with the removal and the application of casts, braces, and splints.
- Prepared and roomed the patients, documented patient health information, history and medications in the chart via EMR system.
- Administered medications and injections as prescribed by the physician.
- Assisted in minor office procedures including wound care and suture removal.
- Provided post-operative care instructions and returned phone calls to patients regarding any questions.
Education
Certified Medical Assistant -
06.2015
Certified Medical Assistant - AAMA
08.2020
Certified Medical Assistant -
Ohio Business College
Sheffield Lake, OH08-2010
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Palmetto Pulmonary and Critical Care
06.2025 - Current
Medical Secretary
Mercy Health Cancer Center
05.2024 - Current
Orthopedic Technician/Lead Medical Assistant
Center for Orthopedics
09.2011 - 02.2023
Certified Medical Assistant - AAMA
Certified Medical Assistant -
Certified Medical Assistant -
Ohio Business College