Cassandra Pantoja
Daytona Beach,FL
Summary
I am dedicated and hardworking individual who enjoys learning new things and approaching challenges with an open mind. i am always willing to explore new ways of solving problems and finding effective solution . i work well both independently and as part od a team, adapting easily to different work environments. i take pride in completing task thoroughly and no not like leaving issues unresolved or projects unfinished, mt strong work ethic, reliability and commitment to continuous improvements help me contribute positively to any workplace.
Overview
10
10
years of professional experience
Work History
Server/cook
IHOP
06.2022 - 10.2025
- Provided exceptional customer service, ensuring positive dining experiences and fostering repeat visits.
- Managed food and beverage orders accurately, maintaining efficient service flow during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of meals, enhancing overall operational efficiency.
- Trained new servers on menu details and customer service protocols, promoting teamwork and consistency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Home Health Aide
Comfort Keepers
01.2025 - 05.2025
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Administered medication and monitored health conditions to maintain clients' well-being.
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Communicated effectively with clients and their families to address concerns and provide updates.
Home Health Caregiver
WARP
08.2021 - 12.2021
- Provided compassionate personal care, assisting clients with daily living activities and mobility support.
- Administered medication according to prescribed schedules, ensuring client safety and compliance.
- Monitored vital signs and documented health changes, maintaining accurate records for healthcare professionals.
- Assisted in creating personalized care plans tailored to individual client needs and preferences.
- Assisted patients with daily living activities, improving their overall quality of life.
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 09.2020
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted customers in selecting menu items, providing recommendations based on preferences.
- Collaborated with team members to improve service efficiency during peak hours.
- Handled cash register transactions accurately, ensuring customer satisfaction with speedy service.
- Learned new menu items and promotions quickly to enhance customer engagement and sales initiatives.
- Managed inventory levels by restocking supplies and ingredients as needed throughout shifts.
- Operated kitchen equipment, including grills and slicers, while following safety procedures.
Dog Daycare Attendant
Dog Kennel
09.2015 - 01.2016
- Monitored dog behavior to ensure safety and well-being during playtime activities.
- Assisted in maintaining cleanliness of facility by regularly cleaning kennels and common areas.
- Supported feeding schedules by preparing and distributing appropriate meals for various dog breeds.
- Engaged dogs in interactive play to promote socialization and physical activity among pets.
Education
High School Diploma -
Muhlenberg Career High School
Muhlenberg Ky05-2018
Skills
- Analytical problem solving
- resilient in dynamic environments
- Collaborative teamwork
- Independent work
- Consistent work ethic
- Dedication
- Reliability
- Customer service
- Safe food handling
- Order accuracy
- Performance improvement
- continuous learning
- attention to detail
- project completion and follow through
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
Comfort Keepers
01.2025 - 05.2025
Server/cook
IHOP
06.2022 - 10.2025
Home Health Caregiver
WARP
08.2021 - 12.2021
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 09.2020
Dog Daycare Attendant
Dog Kennel
09.2015 - 01.2016
High School Diploma -
Muhlenberg Career High School