Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cassandra Polanco

Naples,FL

Summary

Motivated RBT focused on delivering high-quality ABA services to support skill development and positive behavior change in individuals with special needs.

Seeking opportunities to further develop skills in research, leadership development, employee assessment , and organizational consulting before graduation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Lee Health
Naples, FL
05.2022 - Current
  • Implement individualized behavior intervention plans under the supervision of a BCBA.
  • Deliver 1:1 or group ABA therapy sessions focused on communication, social, daily living, and academic skills.
  • Accurately collect, record, and report behavioral data, and session notes.
  • Assist in behavior assessments, and contribute to treatment plan development.
  • Communicate regularly with caregivers and team members to monitor progress and address concerns.
  • Initiated monthly staff wellness surveys to combat high turnover rates.

Beauty Advisor

Kohl's
10.2019 - 10.2021
  • Established personal connections with customers, exceeding customer service expectations.
  • Performed a full audit of inventory and sales reports, ensuring accuracy.
  • Mentored junior cashiers and new employees.
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
  • Created attractive merchandise displays with strategic product placement to maximize purchases.

Intern

Avalanche Express LLC
Miami, FL
08.2018 - 05.2019
  • Entered customer and account data accurately and on schedule.
  • Compiled and verified source data for entry, ensuring completeness and accuracy.
  • Reviewed data for errors, and corrected inconsistencies.
  • Maintained both physical and digital records for efficient retrieval.

Education

Bachelor of Science - Psychology, Industrial/Organizational Psychology Track

University of Central Florida
Orlando, FL
05.2026

Associate in Arts - Psychology

Miami Dade College
Miami, FL
12.2024

Skills

  • Customer service
  • Data collection and analysis
  • Behavior management
  • Team collaboration
  • Software Proficiency
  • Research

Certification

  • CPR Certified
  • BITES Feeding Therapy Certification
  • Google Data Analytics
  • Google AI Essentials Course

Languages

  • English
  • Spanish

Timeline

Registered Behavior Technician

Lee Health
05.2022 - Current

Beauty Advisor

Kohl's
10.2019 - 10.2021

Intern

Avalanche Express LLC
08.2018 - 05.2019

Bachelor of Science - Psychology, Industrial/Organizational Psychology Track

University of Central Florida

Associate in Arts - Psychology

Miami Dade College

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