Cassandra Pulido
Maricopa,AZ
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at The Mexicano by ensuring timely order delivery and accuracy, showcasing my strong work ethic and time management skills. A quick learner and collaborative team member, I consistently prioritized tasks for peak productivity, significantly minimizing complaints and improving service flow at Mariposa.
Overview
4
4
years of professional experience
Work History
Food Runner
The Mexicano
Scottsdale, AZ
10.2023 - 07.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Server Assistant
Mariposa
Sedona, AZ
08.2020 - 05.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
Mingus Union High School
Cottonwood, AZ05.2021
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
The Mexicano
10.2023 - 07.2024
Server Assistant
Mariposa
08.2020 - 05.2023
Mingus Union High School