Cassandra Ray
Edison,NJ
Summary
Dedicated professional skilled in staff development and conflict resolution. Known for creating impactful training programs that drive associate performance, ensuring compliance, and fostering a collaborative team environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Assistant General Manager
Panera Bread LLC.
Edison, NJ
03.2023 - Current
- Developed comprehensive training programs to boost associate performance and engagement.
- Implemented effective onboarding processes for seamless integration of new hires.
- Specialized in hiring, onboarding, and training associates in bakery-cafe environment.
- Facilitated career development initiatives, supporting team members' growth and retention.
- Mentored aspiring team leads through skills-building sessions as a facilitator.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Ensured compliance with brand standards and food safety, achieving top ratings.
- Collaborated with general manager to create action plans addressing key performance metrics.
Education
High School Diploma -
John P. Stevens High School
Edison, New Jersey06-2025
Skills
- Employee training
- Onboarding processes
- Food safety compliance
- Compliance standards
- Performance management
- Staff management
- Labor management
- Inventory control
- Staff development
- Team building
- Conflict resolution
- Customer service
Certification
- ServSafe Food Protection Manager Certification
Timeline
Assistant General Manager
Panera Bread LLC.
03.2023 - Current
High School Diploma -
John P. Stevens High School