Overview
Work History
Education
Skills
Timeline
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CASSANDRA RENTERIA

Parkland,FL

Overview

4
4
years of professional experience

Work History

OFFICE MANAGER/FRONT RECEPTIONIST

Office Evolution
11.2024 - Current
  • Administrative and customer support: Greet visitors, manage front desk tasks, handle phone calls, and prepare organized sales materials for client presentations
  • Sales support: Answer client inquiries about services, provide basic tours when needed, and ensure accurate information is shared
  • Member services: Use software to schedule meeting rooms, prepare and tidy meeting spaces, and assist with access systems, key fobs, and printers
  • Mail sorting and daily operations: Accurately sort, organize, and deliver 200+ mail and packages a day to ensure timely distribution

ASSISTANT

S&R Roofing
07.2024 - Current
  • Manage financial records and payments: Track project expenses, ensure timely payment of invoices, process client payments, and prepare detailed invoices and receipts while maintaining accuracy in financial records
  • Prepare cost estimates and contracts: Create precise cost estimates and clear client agreements for roofing projects, ensuring accurate financial planning and effective communication
  • Coordinate permits and compliance: Handle permit submissions and ensure compliance with building regulations, facilitating smooth project approvals
  • Oversee supply chain and scheduling: Order materials, coordinate supplier deliveries, and schedule inspections to ensure timely progress and efficient project completion

MANAGER

Chick-Fil-A
09.2020 - 07.2024
  • Develop and optimize operational processes: Achieved the highest CEM scores for assigned dayparts by implementing effective systems and consistently completing audits
  • Labor and resource management: Oversaw shift schedules, managed callouts, and created weekly lineups to ensure full coverage and operational efficiency
  • Performance tracking and reporting: Provided directors with detailed updates on team performance, identified operational bottlenecks, and recommended actionable improvements
  • Talent pipeline management: Recognized and developed team members with leadership potential, facilitating succession planning and professional growth initiatives

Education

Expected Bachelors - Accounting

Florida Atlantic University
Boca Raton, FL
05.2026

Associate in Science - Building Construction Management

Palm Beach State College
Lake Worth, FL
05.2024

Skills

  • Bilingual: Fluent in English and Spanish
  • Florida Notary Public
  • 4 years of managerial experience
  • Organization skills, attention to detail, and proficiency with technical documentation/language
  • Self-motivated, efficient in fast-paced environments, reliable, highly adaptable, and enthusiastic to learn!
  • 5 years of experience in customer-facing roles
  • Excellent verbal and written communication skills
  • Strong technical proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel, etc)

Timeline

OFFICE MANAGER/FRONT RECEPTIONIST

Office Evolution
11.2024 - Current

ASSISTANT

S&R Roofing
07.2024 - Current

MANAGER

Chick-Fil-A
09.2020 - 07.2024

Expected Bachelors - Accounting

Florida Atlantic University

Associate in Science - Building Construction Management

Palm Beach State College

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CASSANDRA RENTERIA