Cassandra Rivero
Sunbury,OH
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements.
Overview
6
6
years of professional experience
Work History
Supervisor
Las Margaritas Restaurant
Westerville, OH
09.2021 - Current
- Collected reservation information and communicated updates to guests via mobile device or in-person. Balanced and distributed cash at the end of each shift.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Trained new employees to perform duties.
Shift Leader
Feridean Commons
Westerville, OH
02.2020 - 08.2021
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Checked orders for quality and completeness.
- Coached team members to increase productivity and reduce workplace accidents.
- Followed health safety guidelines when preparing and serving food products.
Childcare Provider
Fun In The Jungle
Sunbury, OH
03.2018 - 03.2020
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Maintained safe and clean play environment.
- Kept track of inventory levels of supplies needed for events such as balloons, tablecloths, plates, cups.
- Prepared detailed cost estimates for each party based on client's budget requirements.
Education
High School Diploma -
Big Walnut High School
Sunbury, OH05-2022
Some College (No Degree) - Business Administration And Management
Kent State University
Kent, OHSome College (No Degree) - American Sign Language (ASL)
Columbus State Community College
Columbus, OHSkills
- Staff Management
- Inventory Oversight
- Strategic Planning
- Schedule Development
- Training and Mentoring
References
References available upon request.
Timeline
Supervisor
Las Margaritas Restaurant
09.2021 - Current
Shift Leader
Feridean Commons
02.2020 - 08.2021
Childcare Provider
Fun In The Jungle
03.2018 - 03.2020
High School Diploma -
Big Walnut High School
Some College (No Degree) - Business Administration And Management
Kent State University
Some College (No Degree) - American Sign Language (ASL)
Columbus State Community College
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