Cassandra Rivero
Sunbury,OH
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements.
Overview
6
6
years of professional experience
Work History
Supervisor
Las Margaritas Restaurant
Westerville , OH
2021.09 - Current
- Collected reservation information and communicated updates to guests via mobile device or in-person. Balanced and distributed cash at the end of each shift.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Trained new employees to perform duties.
Shift Leader
Feridean Commons
Westerville , OH
2020.02 - 2021.08
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Checked orders for quality and completeness.
- Coached team members to increase productivity and reduce workplace accidents.
- Followed health safety guidelines when preparing and serving food products.
Childcare Provider
Fun In The Jungle
Sunbury , OH
2018.03 - 2020.03
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Maintained safe and clean play environment.
- Kept track of inventory levels of supplies needed for events such as balloons, tablecloths, plates, cups.
- Prepared detailed cost estimates for each party based on client's budget requirements.
Education
High School Diploma -
Big Walnut High School
Sunbury, OH2022-05
Some College (No Degree) - Business Administration And Management
Kent State University
Kent, OHSome College (No Degree) - American Sign Language (ASL)
Columbus State Community College
Columbus, OHSkills
- Staff Management
- Inventory Oversight
- Strategic Planning
- Schedule Development
- Training and Mentoring
References
References available upon request.
Timeline
Supervisor
Las Margaritas Restaurant
2021.09 - Current
Shift Leader
Feridean Commons
2020.02 - 2021.08
Childcare Provider
Fun In The Jungle
2018.03 - 2020.03
High School Diploma -
Big Walnut High School
Some College (No Degree) - Business Administration And Management
Kent State University
Some College (No Degree) - American Sign Language (ASL)
Columbus State Community College
Similar Profiles
Miguel Sebastián Gutiérrez SalgadoMiguel Sebastián Gutiérrez Salgado
Server at Las Margaritas RestaurantServer at Las Margaritas Restaurant
Jaquelin AnleuJaquelin Anleu
Waitress Trainee at Las Margaritas RestaurantWaitress Trainee at Las Margaritas Restaurant
Krysta PellandKrysta Pelland
Server/Bartender at Las Margaritas Mexican RestaurantServer/Bartender at Las Margaritas Mexican Restaurant