Cassandra Sanford
Bristol,CT
Summary
Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Plainville Optical
07.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Assisted with medical coding and billing tasks.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
Kitchen Supervisor
Chartwells Schools Dining Services
05.2022 - 07.2023
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed food preparation and cooking activities to meet health and safety standards.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Restaurant Manager
Nardelli's Grinder Shoppe
01.2020 - 05.2022
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Associate of Science - Nursing
Gateway Community College
New Haven, CT05.2020
Skills
- Insurance Verification
- Medical Billing
- Records Management
- Medical office administration
- Outpatient Care
- Medical billing and coding
- Performance Improvement
- Conflict resolution techniques
- Adaptable
- Workflow Optimization
Timeline
Medical Receptionist
Plainville Optical
07.2023 - Current
Kitchen Supervisor
Chartwells Schools Dining Services
05.2022 - 07.2023
Restaurant Manager
Nardelli's Grinder Shoppe
01.2020 - 05.2022
Associate of Science - Nursing
Gateway Community College
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