Cassandra Torres
Tampa
Summary
Highly Organized and detail oriented optometric technician with over 4 years experience in providing administrative and clinical support. Skilled in patient care, special testing, electronic health records management and customer service.
Overview
6
6
years of professional experience
Work History
Optometric Technician
Clarkson Eyecare
03.2023 - Current
- Conducted patient workups efficiently and accurately in a high-volume eye clinic, ensuring timely care delivery.
- Cross-trained in front desk operations, including greeting patients, managing intake processes, and supporting administrative tasks as needed.
- Collaborated with optometry staff to meet and exceed sales objectives through teamwork and effective communication.
- Maintained, sterilized, and organized equipment, supplies, and instruments to support seamless clinical operations.
- Administered topical ophthalmic and dilation medications while performing specialized diagnostic tests for conditions such as glaucoma and macular degeneration.
- Prepared for appointments by pulling patient charts, preauthorizing insurance coverage, and organizing necessary documentation in advance.
- Coordinated referrals daily while managing patient communications via phone and email; addressed prescription modifications efficiently to maintain high-quality care continuity.
Optometric Technician
Anderson and Chhabra Eyecare Center
01.2020 - 12.2021
- Managed patient care for low vision and keratoconus cases.
- Conducted patient workups for a range of doctors based on their specialties, including performing additional testing tailored to the specific requirements of each exam.
- Operated advanced diagnostic equipment such as optical coherence tomography (OCT), visual field analyzers, ultrasound devices, pachymeters, fundus cameras, dry eye testing systems, and retinal imaging tools.
- Handled a variety of specialty contact lenses, including scleral lenses, rigid gas permeable (RGP) lenses, and corneal refractive therapy (CRT) lenses; facilitated insertion and removal procedures for all contact lens types.
- Oversaw ordering and inventory management of contact lens supplies while maintaining paper files for long-term patients to ensure accurate records and efficient operations.
- Utilized lensometers to neutralize specialty contact lenses, ensuring accurate measurements and adjustments where needed.
- Ensured consistent organization and accuracy in managing office supplies, compliance processes, and documentation related to specialty optometric practices.
Optometric Technician
Eyeglass World
01.2019 - 01.2020
- Performed comprehensive pre-examination procedures, including color blindness screenings, peripheral vision tests, intraocular pressure measurements, retinal fundus photography, and OPTOmap imaging.
- Delivered patient-focused support during check-in, check-out, and appointment scheduling while maintaining a high standard of customer service.
- Ensured efficient workflow for doctors and technicians by managing time effectively and prioritizing appointments to adhere to schedules.
- Managed administrative tasks such as triaging patient calls, verifying insurance details, preparing charts for upcoming appointments, and overseeing the daily schedule.
- Maintained office instrumentation cleanliness and stocked supplies; managed contact lens fitting sets through replenishment of expired lenses and reordering diagnostic lenses.
- Conducted contact lens insertion and removal training for new users, providing education on proper hygiene practices and wear schedules; participated in technician training initiatives.
Education
General High School Diploma -
Hillsborough High School
06-2011
Skills
- Bilingual-Fluent in Spanish
- OCT imaging
- Visual Field
- Autorefraction
- Fundus
- Optos
- Pachymetry
- NCT
- Applanation
- Manual refracting
Timeline
Optometric Technician
Clarkson Eyecare
03.2023 - Current
Optometric Technician
Anderson and Chhabra Eyecare Center
01.2020 - 12.2021
Optometric Technician
Eyeglass World
01.2019 - 01.2020
General High School Diploma -
Hillsborough High School
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