Cassandra Wackernagel
Hart,MI
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Val-Du-Lakes. Successfully directed 250-person events as Banquet Captain, enhancing efficiency and guest engagement. Proficient in cash handling and inventory management, with a proven track record of achieving targets and facilitating team success. Fork truck licensed.
Overview
20
20
years of professional experience
Work History
Server
Val-Du-Lakes
04.2025 - Current
- Managed food and beverage orders accurately, adhering to menu specifications and dietary restrictions.
- Handled cash register operations efficiently, processing payments and managing transactions accurately.
- Adapted to high-pressure situations, maintaining composure while delivering quality service during peak hours.
Banquet Captain
JJ Resort
09.2023 - 12.2024
- Directed and managed banquet functions for up to 250-person event.
- Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
- worked as a bartender during evenst
Team Coordinator
GHSP
10.2005 - 03.2023
- Monitored project progress, ensuring adherence to company policies and standards.
- Conducted regular team meetings to align goals and track performance metrics.
- Managed team workload to reach targets for specific tasks.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
Education
High School Diploma -
Shelby
Shelby, MISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Fork truck license
- shipping and recieving
- Supply restocking
- Inventory management
Timeline
Server
Val-Du-Lakes
04.2025 - Current
Banquet Captain
JJ Resort
09.2023 - 12.2024
Team Coordinator
GHSP
10.2005 - 03.2023
High School Diploma -
Shelby