Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Young

Independence

Summary

Highly accurate and detail-oriented Data Entry Specialist with a consistent typing speed of 67 WPM, With a track record of accuracy in fast-paced environments. Punctual and reliable employee, Committed to thoroughness and quality. Proficient in various Data Entry software's such as Excel. Word, etc.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

CVS Caremark
10.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Help members order their medication and send them out in the mail in a timely manner.
  • Transfer calls to appropriate department.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Office assistant

Kc Disposal
06.2021 - 10.2023
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly
  • Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members
  • I'm in charge of incoming and outgoing e-mails.

Dispatcher

VS Services
08.2018 - 04.2021
  • Take phone calls to schedule loads
  • Reply back to emails.

Data Entry Clerk

Datamatics
01.2016 - 07.2018
  • Corrected any data entry errors to avoid issues like duplication or data degradation in the future
  • Obtained scanned documents and entered them into a database.

Cashier

Price Chopper
07.2014 - 01.2016
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.

Education

Arkansas City High School
Arkansas City, KS

High School
01.2014

Skills

  • Scheduling
  • Multi-line phone proficiency
  • Customer service-oriented
  • Mail handling
  • Data entry
  • 67 WPM typing speed

Timeline

Customer Service Representative

CVS Caremark
10.2023 - Current

Office assistant

Kc Disposal
06.2021 - 10.2023

Dispatcher

VS Services
08.2018 - 04.2021

Data Entry Clerk

Datamatics
01.2016 - 07.2018

Cashier

Price Chopper
07.2014 - 01.2016

Arkansas City High School

High School

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Cassandra Young