Cassandra Zenner
Graham,WA
Summary
Reliable and motivated, I am ready to learn and grow in a healthcare environment. Ability to handle challenging work, think on my feet and excellent time management skills. I am able and have worked with a wide range of people, including different ethnic, cultural and religious backgrounds in both collaborative and service oriented environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hemodialysis Technician
Northwest Kidney Centers
04.2024 - Current
- Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
- Participated in ongoing continuing education programs to stay current on best practices in dialysis care delivery methods, enhancing overall expertise as a Hemodialysis Technician.
- Reduced complications by closely monitoring patient vital signs and promptly reporting any abnormalities to nursing staff.
- Delivered required oxygen by mask or cannula.
- Followed prescribed infection control protocols and wore personal protective equipment to minimize contamination risk.
- Managed inventory levels of supplies necessary for hemodialysis procedures ensuring there was no delay or shortage.
Order Desk Lead
Quality Sewing & Vacuum
01.2021 - 09.2023
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Maintained positive working relationship with fellow staff and management.
- Reviewed and approved vendor invoices.
- Resolved customer complaints in a timely manner.
- Assisted organizational efforts by filing, entering data and answering phones.
- Provided excellent customer service at all times while maintaining professional attitude with customers, vendors, and company alike.
- Pulled and shipped customer orders.
- Submitted dropships.
Warehouse and Sales Support
Quality Sewing & Vacuum
10.2018 - 06.2022
- Operated forklift and pallet jacks to transport product.
- Consistent inventory cycle counting.
- Packed boxes and stock using organizational guidelines.
- Setting up/ maintaining product displays.
- Answer phones and direct customers to proper department.
- Collaborated with multiple locations and departments daily.
- General clean up; disinfect surfaces, vacuum , etc.
Child Care Aide
Early Learning Academy, and Preschool
11.2017 - 08.2018
- Organized recreational activities such as games, arts, and crafts.
- Prepared snacks and meals according to meal plans.
- Helped maintain cleanliness of classrooms, toys, and supplies.
- Assisted with toileting needs of young children including diaper changing.
- Assisted teachers in providing a safe, nurturing environment for children.
- Engaged in play activities with the children to encourage physical activity.
- Recorded child behavior, food, and medication information for supervisors.
- Maintained safety and security of up to 8 children, reducing minor mishaps with stringent supervision and basic safety protocols.
Education
Tacoma Community College
Tacoma, WAMA-P - Phlebotomy
Phlebotomy Training Specialists
08-2023
High School Diploma -
Graham Kapowsin High School
Graham, WA06-2020
Skills
- Highly Detail Oriented
- Used to Working On Feet in Fast Paced Settings
- Time Management
- Medical terminology
- Problem-Solving Skills
- Excellent Communication Skills
Certification
Ma- Phlebotomist &
Ma- Hemodialysis Technician
Timeline
Hemodialysis Technician
Northwest Kidney Centers
04.2024 - Current
Order Desk Lead
Quality Sewing & Vacuum
01.2021 - 09.2023
Warehouse and Sales Support
Quality Sewing & Vacuum
10.2018 - 06.2022
Child Care Aide
Early Learning Academy, and Preschool
11.2017 - 08.2018
MA-P - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Graham Kapowsin High School
Ma- Phlebotomist &
Ma- Hemodialysis Technician
Tacoma Community College
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