Cassandra Holman
Lexington
Summary
Maintain accurate inventory control, reducing product waste and shortage’s
Strong leadership, communication and team building skills
Built strong relationships with customers for customer satisfaction and return business
Managed several jobs starting in the bar/restaurant to retail.
Selected to work multiple departments for personal growth and achieve business needs
Chosen to travel and provide operational support at multiple Walmart locations during annual inventory counts, department resets and facility remodels
Overview
11
11
years of professional experience
Work History
Team Lead
Walmart
Norman, Oklahoma
08.2022 - Current
- Providing excellent customer service.
- Answering phone calls/ responding to emails
- Maintain a clean, organized and stocked grocery department
- Assisted in resolving customer inquiries and complaints effectively.
- Communicate updates and changes to staff
- Delegate daily tasks to team members to optimize group productivity.
- Motivated staff through positive reinforcement techniques.
Bar Manager
Friendly Tavern
Noble, Oklahoma
06.2020 - 07.2022
- Managed daily bar operations and ensured smooth service flow.
- Maintained inventory levels and ordered supplies
- Developed seasonal drink menus reflecting current trends and customer preferences
- Created staff schedules to optimize coverage during peak hours and events
- Coordinated events and promotions to increase foot traffic and engagement
- Maintained detailed inventory
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment
- Created promotional materials such as flyers or posters to advertise specials or upcoming events
- Handling large amounts of money, bank deposits
Bartender
Hollywood corners
Norman, Oklahoma
11.2018 - 08.2020
- Maintained cleanliness and organization of the bar area throughout shifts
- Provided excellent customer service by engaging with customers and taking orders
- Collaborated with kitchen staff to ensure smooth service during busy hours
- Performed opening and closing duties including restocking supplies
- Greeted customers and provided excellent customer service
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Managed cash drawer at the end of each shift ensuring accuracy of funds received
Bar/Restaurant Manager
Swimdeck
Port Orchard, Washington
05.2015 - 11.2018
- Managed daily operations of a high-volume bar and restaurant
- Supervised staff to ensure excellent customer service
- Monitored inventory levels and placed orders with vendors as needed
- Maintained accurate records of financial transactions such as cash receipts, credit card payments and deposits
- Scheduling and labor management
- Provided excellent customer service in a high volume environment
Education
High School Diploma -
South Kitsap High School
Port Orchard, WA06.2012
Skills
- Experience with inventory stock, ordering supplies and cash control
- Exceptional customer service
- Detailed, clean and organized
- I thrive in a fast pace, high volume/stress work environment
Accomplishments
- Employee of the month January 2023
- Employee of the month September 2025
References
Amanda freeman 4057658730
James Maxwell 5125673665
Krissy Ortega 3608012985
Dave tagert 3609007825
Timeline
Team Lead
Walmart
08.2022 - Current
Bar Manager
Friendly Tavern
06.2020 - 07.2022
Bartender
Hollywood corners
11.2018 - 08.2020
Bar/Restaurant Manager
Swimdeck
05.2015 - 11.2018
High School Diploma -
South Kitsap High School