Hi, I’m
Cassandra Miller
Sales support rep
Corpus Christi,TX
Overview
13
years of professional experience
1
Certification
Work History
Ferguson Enterprises LLC
Inside Sales Representative
02.2021 - Current
Job overview
- Communicates with customers with updated information regarding their order to maintain timely scheduling for their projects
- Utilizes CRM software to document calls and keep records of customer interactions
- Analyzes time-based/price-based risks when sourcing material for customer
- Asks qualifying questions when researching material and sourcing items
- Manages 3 multi-media correspondence modalities (phone calls, emails, and text messages) simultaneously
Woodlawn Elementary School
Student Teacher
08.2019 - 12.2019
Job overview
- Collaborated with fellow educators to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement based on assessments.
- Led small-group learning groups in inclusion classes and implemented differentiated instruction within those groups based on unique needs of students
- Implemented lesson plans which employed visual, auditory, and kinesthetic instruction methods
Goodwill
Textile Worker
06.2016 - 10.2016
Job overview
- Tallied inventory to ensure store quotas were being met at 2 full racks per hour
- Performed cleaning procedures to maintain organizational floor plan
- Fostered customer relationships with repeating customers
- Answered customer questions regarding specials and sales
Steinmart
Sales Associate
04.2015 - 10.2015
Job overview
- Propositioned customers to sign up for company credit card to take advantage of extra savings
- Aided customers in locating products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific items for sale
- Maintained supervision and service of both Men's Department and Accessory Department
Ross Stores Inc.
Sales Associate
08.2014 - 04.2015
Job overview
- Resolved complaints, returns, or any questions customers had regarding pricing, store hours, and company policy.
- Followed loss prevention procedures to discourage shoplifting
- October Employee of the Month for consistently coming in when needed
Goodwill
Sales Associate
05.2012 - 07.2014
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Employee of the Year for providing exceptional service
Curves
Circuit Coach
05.2010 - 01.2012
Job overview
- Responsible for selling to potential customers by listening to their goals, their concerns, and acquiring contractual signature for membership
- Attended community events to expand brand awareness such as fundraising for Relay for Life and Toys for Tots
Education
Texas A&M University - Corpus ChristiCorpus Christi, TX
Bachelor of Arts from History
12.2019
University Overview
- Graduated cum laude
- Member of Kappa Delta Pi
- Professional development completed in Social Studies 4th-8th grade
Skills
- Time Management
- Documentation
- Written and Verbal Communication
- Customer Service
- Relationship building and management
- Goal Setting
- Attention to Detail
Certification
American Red Cross CPR/AED/First Aid
Social Studies Certification (4th-8th grade)
Similar Profiles
Byron JohnsonByron Johnson
Computer Logistics at Ferguson Enterprises LLCComputer Logistics at Ferguson Enterprises LLC
Reshaduz ZamanReshaduz Zaman
Sales Associate at Ferguson Enterprises LLCSales Associate at Ferguson Enterprises LLC
Christin GoldrickChristin Goldrick
Sales Consultant at Ferguson Enterprises LLCSales Consultant at Ferguson Enterprises LLC
Zachary HerringZachary Herring
Senior Sales Associate at Ferguson Enterprises LLCSenior Sales Associate at Ferguson Enterprises LLC
Christopher GlassChristopher Glass
Captain/ Paramedic at Annaville Fire DepartmentCaptain/ Paramedic at Annaville Fire Department