Cassaundra Bright
Southaven,MS
Summary
Dedicated Mental Health Technician with mental health expertise. Delivered compassionate patient support in community-based treatment facility and contributed to many patients' status improvements. Strong communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
9
9
years of professional experience
Work History
Travel Mental Health Techician
Aya Healthcare/AHS
11.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Mental Health Technician
JPS Hospital
06.2021 - 11.2023
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Caregiver
Overture Networks
02.2020 - 06.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Mental Health Technician
Valley Hospital
06.2016 - 02.2020
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Utilized de-escalation techniques effectively, reducing instances of patient agitation.
- Ensured compliance with health and safety protocols, maintaining safe environment for patients and staff.
Education
Associate of Applied Science -
College America
Phoenix, AZ06-2016
High School Diploma -
Paradise Valley High
Phoenix, AZ05-2012
Skills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Crisis intervention
Timeline
Travel Mental Health Techician
Aya Healthcare/AHS
11.2023 - Current
Mental Health Technician
JPS Hospital
06.2021 - 11.2023
Caregiver
Overture Networks
02.2020 - 06.2022
Mental Health Technician
Valley Hospital
06.2016 - 02.2020
Associate of Applied Science -
College America
High School Diploma -
Paradise Valley High
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